COMPLETE Senior Communications Specialist

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Job Category

Marketing & Communications

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Slack is the intelligent productivity platform that empowers everyone with no-code automation, makes search and knowledge sharing seamless, and keeps teams connected and engaged. We’re on a mission to make people’s working lives simpler, more pleasant and more productive. 

Slack is seeking an experienced communications professional to join our team as a Senior Specialist with a focus on Product and Platform Communications on our Global Communications team. As Slack continues to experience rapid growth, embracing the future of work, we’re looking for someone who thrives in a fast-paced environment, lives for the details and loves telling stories!

This is a stellar opportunity to join the Communications team on a mission to show people a more productive and better way to work with Slack! In this role, you will support our communication programs including product launches, events, contributed content, executive visibility, customer storytelling and always-on activities. Our team loves testing and trying new things, so you’ll have the opportunity to think creatively and offer new ideas. 

As Slack values a supportive, diverse, inclusive and positive work environment above all else, we’re looking for someone who considers themselves a culture carrier, with strong values grounded in teamwork and a passion for collaboration. Smart, humble, and hardworking are just a few of the attributes we admire along with a dedication to taking the initiative and a commitment to authenticity. 

If you’ve read this far, and Slack sounds like a home for you, we’d love to say hello!

What you will be doing:

• Support Slack’s Product and Platform Communications team across earned, owned, and paid programs
• Work closely with Customer Marketing to for customer storytelling opportunities in the media
• Source and provide customer references for product launches, reactive media opportunities, owned content, exec interviews, and events 
• Assist with any customer needs for Slack’s social media team
• In partnership with our PR agency, secure media opportunities, develop prep materials, review media lists, and facilitate interviews 
• Keep master documents like fact sheets, messaging documents, project trackers, and playbooks up to date
• Proactively develop thought leadership pitch ideas for executives, product education and ongoing storytelling
• Track our ongoing media opportunities and engagements and capture them in reports including our “Weekly Look Ahead” 
• Assist with our Slack Advocates program (contributed thought leadership content from Slack employees)
• Act as a point of contact for PR requests internally and externally from media including sourcing information, data, quotes, and imagery 
• Stay on top of industry and culture trends, sharing media insights and areas of opportunities for Slack 

What you should have:

• 3-4 years of relevant communications, public relations, marketing experience (in technology, preferred) 
• Strong understanding of media and events and a passion for PR
• Ability to spot trends and craft compelling stories
• Strong interpersonal and written communication skills; confidence in public speaking and sharing ideas internally 
• Strategic and creative thinking grounded in a passion for storytelling 
• Thrive in operating in a fast-paced, ambitious environment and comfortable with change 
• Highly organized, able to initiate and run with projects
• Strong time management skills; comfortable managing up and operating in a remote setting
• Not afraid to ask for help or to express challenges 
• Enjoys a full plate and wearing many hats plus balancing them all! 
• A true team player that is comfortable working with new people and being pulled onto teams for support as needed 
• Bachelor’s degree required

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $106,200 to $146,000.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.