COMPLETE Senior UX Designer, Amazon Key for Business, Amazon Key - Berlin

Job Description

As a UX designer on the team, you’ll be a stakeholder in a portfolio of IoT and software products that deliver powerful business impact and customer delight in both a B2B and B2C market. You’ll focus primarily on the web consoles that support our organization. You’ll be responsible for intimately understanding the breadth touch points across our entire service offering, from back-end operations to front-end usability. As a member of the core team, you’d align closely with stakeholders across product, engineering, and operations teams to concept and deliver software solutions that maximize our momentum for expansion.

Key job responsibilities
• Develop case studies that tell compelling stories about our customers and their experience using our products.
• Partner with your counterparts in product, engineering and ops to develop internal tools that help improve our operational processes
• Conduct surveys and other UX research efforts to better understand the needs of our customers
• Test and iterate on wireframes with internal and external customers
• Use both quantitative and qualitative feedback to measure and improve your designs

A day in the life
As one of the first product designers on the team, you’ll be a stakeholder in a portfolio of IoT and software products that deliver powerful business impact and customer delight in a B2B market.

About the team
Key for Business is one of the most rapidly growing organizations within Amazon. We are a team of inventors and innovators, and innovation is what drives us. You’ll work alongside engineers, product managers, and Operations team members to build innovative solutions that help maximize our momentum for expansion.

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU

Basic Qualifications:

- Bachelor's Degree in Design, Human Factors Engineering, Social Sciences research, Cognitive Science or equivalent
- A portfolio of case studies that demonstrate your UX storytelling abilities
- 6+ years of relevant professional experience
- Must have delivered at least one product from conception through to production.
- Proficient in current industry-standard UX tools such as Figma

Preferred Qualifications:

- Established experience as a research-driven UX designer
- A demonstrated ability to communicate complex concepts and ideas
- Team player capable of cooperating well within a diverse team of talented engineers, designers and cross-functional partners
- Strong knowledge of web and mobile design systems
- Excellent written and verbal communication skills
- Experience in qualitative and quantitative data. You care deeply about grounding your decisions in real data, marketplace needs & norms, and business OKRs
- Expertise at developing and conveying ideas clearly in a written and visual format - making business concepts and data visually engaging
- Proficiency in designing and testing prototypes

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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