COMPLETE Process Engineering Specialist - Burbank, CA, USA

Job Posting Title:

Process Engineering Specialist

Req ID:

10064317

Job Description:

The Process Specialist will be part Process and Performance team as they transform the organization by establishing “what good looks like” for Enterprise Technology, ensuring teams are focused on the highest priorities, and acting as the process competency center for an effective and efficient organization. 

This Process Specialist role is specifically tasked with connecting Enterprise Technology team members with existing training, knowledge, and coaching materials that enable our organization to optimize performance. Job duties include working with process and technology SMEs to develop new knowledge and training materials, establishing, and maintaining effective and accessible organization of knowledge, and establishing and executing routines to maintain useful documentation, collaborating with SMEs as needed.

This individual will have a combined role in supporting Senior Engineers on initiatives, while also providing technical writing skills to ensure the team’s intellectual property is organized, simple, and helps others in becoming change agents for the organization.

Responsibilities:

• Understanding the process issues within the organization, designing, and implementing high-impact solutions, and measuring results to drive continuous improvement.
• Combines process and systems to deliver tools and efficiencies in an end-to-end process. 
• Research information on current features of a process and assists in making recommendations to management on how to improve quality process problems to reduce errors, improve efficiency, and maximize resources.
• Excellent written and verbal communication, data analysis, and analytical problem-solving.
• Create a framework to organize shared team and customer-facing process documentation library.
• Establish and maintain process to keep documentation up to date by working with subject matter experts and knowledge owners to update content.
• Help team members and users to locate and use process documentation.
• Develops style guide and ensures quality, grammar, readability, and accessibility are achieved in all produced content.
• Advise team members and partners on communication practices to effectively educate users on process content.

Must haves:

• Process Improvement
• Assembles reports to document process improvement status and changes.
• Tracks metrics to discover areas for improvement and monitor results.
• Understand relational database structure and can-do lite data analysis.
• Passionate about using data to solve pressing and/or difficult questions.
• Able to investigate and analyze complex scenarios and solve problems in innovative ways.
• Strong verbal and written communication skills; able to articulate complex issues to a variety of audiences.
• Strong attention to detail
• Proficient with computer and information technology
• Able to produce and review process documentation necessary to educate practitioners, e.g., As-Is and To-Be Flows, RACIs, guidelines, procedures, knowledge articles, and presentations.

Nice to have:

• O365 Suite (Sharepoint, Teams, Visio, Word, PowerPoint, Excel)
• ITIL
• Lean

Required Education:

• Bachelor’s degree in a relative field.
• 3+ years of relevant experience

The hiring range for this position in Burbank, CA is $102,500.00 to $137,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.   

Job Posting Segment:

Corporate

Job Posting Primary Business:

Corp All

Primary Job Posting Category:

Architecture (Tech)

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Burbank, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2023-10-09