COMPLETE Senior Technical Consultant

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.
There are those who choose to work with the most creative. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Role Description:

• Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can demonstrate native Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
• You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.
• Working predominantly in Agile scrum teams, you’ll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.
• You’ll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.
• You’ll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.
• You’ll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing standard processes, lessons learned, and time-saving techniques.

     

Minimum Requirements: 

• demonstrated ability working on deployment teams, ideally using Agile development techniques.
• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
• Extensive experience in building solutions in at least one of our industries - telecommunications, media, insurance, healthcare, or the public sector.
• A self-starter, adept at picking up new skills and technologies, and eager to break new ground.
• Good communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.
• Vision to help us take our company to the next level.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.
• Technical Requirements:
• Salesforce (Apex, VisualForce, Lightning)
• CPQ
• Java, SOAP APIs, REST (JSON, XML)
• Data modeling
• Process modeling tools and standard methodologies

Preferred Requirements:

* Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)
* Good interpersonal and communications skills.
* Salesforce Platform Developer / Platform App Builder certification
* Bachelor's or Master's degree or equivalent experience in Computer Science, Software Engineering or a related field

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.