COMPLETE Sr Program Manager, Amazon Delivery Experience - Bellevue

Job Description

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join innovative team that is making history and breaking new ground for Amazon, this is the place for you.

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

We are looking for a Sr Program Management leader to be part of a startup product team innovating end-to-end shopping experiences. You'll be responsible for the designing, implementing, and maintaining high impact processes and supporting teams, that helps us deliver on our customer promise seamlessly.


Key Responsibilities:
- Define and deliver important programs with broad cross-functional and cross-organizational business impact
- Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project in a new business area
- Bring strong, data-driven business and strategic judgment to decisions
- Invent, evolve, improve, and simplify processes and technology requirements (when appropriate).
- Develop business and process requirements, prioritize needs, and manage milestones and overall roadmap. Create buy-in for the vision both internally and with key external partners
- Approach complex business problems, aligning divergent stakeholder teams to a common plan
- Manage and lead a high performing team of junior to senior program managers
- Ensure team members get opportunities to operate at their full potential, and are trained as future leaders
Role can be based out of Seattle or NY

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

Basic Qualifications:

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree

Preferred Qualifications:

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.