COMPLETE Manager, Leads Management, Doug Yeum - Hyderabad

Job Description

- Leads Management team supports the Santos Sales teams in lead generation and lead qualification activities for Amazon US. Leads management team works in collaboration with a Product development team to deliver high quality leads to the sales organizations.
- The Leads Management team is looking for a Manager to identify gaps based on stated lead targets and to conduct research to determine appropriate projects to remedy lead flow issues. In this role, co-located with our development team, you will work with business and tech teams across the org to define capabilities to drive up leads’ volume and quality. You will also conduct market research to identify new sources of category; seller and/or product/brand information conduct UAT and calibration of complex product features.
- Our ideal candidate will have a) Lead Management & Lead generation experience and b) e-commerce technology expertise and a demonstrated ability to define business requirements and work on technical projects. In this role, you are also expected to work closely with your peers, operations managers / senior managers/ senior leaders to understand their requirement and translate them into actionable metrics.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

Basic Qualifications:

- 2+ years of team management experience
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
- Experience leading process improvements

Preferred Qualifications:

- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility