COMPLETE Senior Manager, Technology Program Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

 

Job Category

Program & Project Management

 

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• The Technology Program Management team works across our Cloud Business Units driving programs that deliver innovative, enterprise cloud solutions for our customers. We are the Grease, Glue, Coach & Cop that build delighted users, growing teams and innovation everywhere.

  Job Details

  Salesforce Industries is a growing and strategic constellation of clouds that spans over 13 business verticals. The Industries Technical Program Management team plays a significant role leading large-scale, cross-functional programs in Industry Clouds.

  This TPM for Industries Cloud will own the planning and execution engine of one or more clouds of Industries. The role will drive the orchestration & execution of various critical initiatives. This role requires to partner with the product and engineering leaders to drive programs and releases. In addition, this person will partner with TPM leaders in operating rhythm improvements, process improvements and all execution aspects of the Cloud. The TPM should have the ability to connect with Executive Leadership team and across all partners. They will act with the highest integrity, exercise independent judgment, own risk-management and decision-making, in addition to weighing the interests of multiple partners. This is currently an individual contributor role but can involve people management responsibilities in the future.

  Responsibilities

  * Own and drive the Industry clouds operating model by staying aligned on program scope, release planning, as well as aligning on vision, business goals, creating program structure, and securing cross-functional support.
  * Drive program core team meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and lead strategic vision of each program.
  * Develop positive relationships with key functional partners to drive focus on business goals. Be a trusted partner and adviser for executive management to ensure program success.
  * Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc. (cross functional - Product Owners, Scrum Masters, DevOps, Release Eng, Capacity, Functional Managers, Release Management).
  * Provide awareness of program status (issues, risks, metrics, etc.) on an ongoing basis through push status reporting to all collaborators, team members, and interested parties.
  * Lead "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and customers.
  * Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
  * Provide weekly program reviews to the executive team and shepherd release demos and reviews (deep dive into current state of project goals, risks, customer concerns).
  * Create a collaborative environment that cultivates creativity, innovation, and learning. Be willing to have a beginner's mind.
  * Be a motivator within the organisation, someone who can help advance our Product & Technology strategy globally and drive others in the organisation to change.

  Minimum Requirements

  * Overall professional experience of 10 to 15 years with at least 7+ years of recent professional work experience leading large enterprise product programs 
  * 5+ years of cross-functional team management experience in a SaaS company with good knowledge of its product development lifecycle.
  * Strong executive communication and presentation skills are a must 
  * Excellent analytical and problem solving skills with a history of hands-on, detail orientation.
  * Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
  * Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
  * Outstanding organizational, communication, and relationship building skills conducive to driving consensus; work in a cross-functional, matrix management environment.
  * Ability to get into the details of technical subjects relevant to the program.
  * Ability to optimally partner with all functions across the entire company and across multiple time zones, and strong time management, analysis, and planning skills.
  * Bachelor’s Degree in Engineering, or related fields or equivalent experience in technical leadership roles. Management Degrees preferred
  * A sense of humor, and perseverance

  Preferred Requirements

  * Experience working in Life Sciences and Pharma domain
  * Experience working with GTM and product launch teams
  * People management experience is a plus
  * Experience with Portfolio Management

 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

 

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.