COMPLETE 2024 MBA University Graduate - Associate Community Manager - San Francisco

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity

Adobe is passionate about creativity. Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.

Work closely with the Adobe Live community team shaping our offerings to meet customer and community needs! The impact of the work will be increased product use and an even more engaged creative community where customers connect to support and learn from each other.

We are seeking an exceptional, customer-focused candidate who has:

• Interest in building community and how it can help to grow a business
• A love for Adobe's products and community
• Empathy for next gen designers and communicators
• An understanding of social media, video, live-streaming or content strategy
• A grounding in analytics and knowledge of how to use data to shape content strategy
• Experience leading customer research, usability research, or other modes of customer inquiry
• Experience working in product growth or marketing growth roles, including testing and optimization

What You'll Do

• Help us build out our short media strategy to grow active communities - Tap into a dedicated network of community members and bring their stories to life through short media in a way that builds overall community engagement
• Help us refine our platform strategy to reach next generation audiences - Help define the right platforms where next gen audiences congregate and strategy for which content vehicles will be most engaging
• Conduct user research and growth experiments to increase community and product engagement - Build a research-informed test roadmap to strengthen community funnel
• Build insider communities to inform product roadmaps and seed advocates - Engage with inner circles of Adobe’s customers to get feedback on emerging offerings. Partner with product and marketing teams to inform roadmaps
• Assist with production of community content as needed - Product short media content as needed to support above strategies.

What You'll Need to Succeed

• Currently enrolled in a full time MBA program and graduating between December 2023 – June 2024
• Knowledge of Adobe community and tools and understanding of what makes great authentic Adobe community content and interactions
• Experience with social media and virtual communities (gaming, virtual learning communities, or other creative communities a plus)
• Thoughtful, supportive outlook to set the tone for community and people who are looking to build creative skills
• Focus and persistence - ability to drive action in a complex multi-stakeholder environment
• Flexible, start-up mentality that is willing to wear many hats
• Bonus: A background in product management, user experience research or technical aspects of community platforms

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $92,800 -- $161,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.