COMPLETE Professional Services Consultant 3 - Bangalore

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Multi Solution Practitioner [ Adobe Analytics and Adobe Target]

The challenge

The Adobe Multi-Solution Practitioners will play a vital role in the configuration, coding, testing and deployment of Adobe Experience Cloud solutions - primarily Adobe Launch, Adobe Analytics and Adobe Target. You will work closely with Adobe Architects and client stakeholders to build state-of-the-art implementations for enterprise customers.

Responsibilities

• Gain an in-depth knowledge of a client's website architecture, business model, and online marketing strategy.
• Gather, document, and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.
• Create project plan and project roadmap with clear outcomes.
• Design customized solutions and technical tag implementation strategies
• Setup the platform in Adobe Launch and DTM
• Generate customized web analytic collection code and assist with its implementation and deployment directly on the site or through tag management platform.
• Support client's developers and third parties throughout the implementation process
• Validate and debug implementation and follow through on issues until resolved.
• Light manipulation of JavaScript as needed to customize web analytic solutions.
• Deliver high-quality technical solutions using the Adobe Experience Cloud framework within an Agile development process.
• Advise key stakeholders and drive client success based on clients most important business drivers.
• Provide expert services on data sources, data connectors, report builders, heartbeat tracking, app setup (acquisition links, push notification, triggers, etc.,)
• Help setup integration across other Adobe experience cloud products and external products.
• Interact frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executives.
• Deliver against the website optimization and customized experience strategies across the website and other touch points.
• Configure, administer, and operate Adobe Target to build multi-channel campaigns.
• Debug, troubleshoot, and fix the configuration and integration issues.
• Partner with the analytics teams on measurement across customized site experiences
• Diagnose and troubleshoot technical issues related to delivering custom site experiences.
• Communicate and partner with upstream and downstream teams regarding the execution against the desired testing strategy.
• Drive technical effort working with IT partners, site management and creative to ensure timely execution of testing and/or personalization cadence.

Qualifications/Requirements: -

• 6+ yrs. of overall experience working in web analytics or a related field.
• Bachelor's/master’s degree in computer science with equivalent work experience
• Solid understanding of online marketing, tools, and technology
• Strong understanding of HTML /CSS and web protocols
• Strong-to-advanced JavaScript skills
• 3+ years working with A/B testing and site personalization efforts, preferably leveraging Adobe Target as a platform.
• Adobe Analytics and Adobe Target Certification are preferred.
• Passion for the internet domain and use of technology to solve business problems.
• Solid understanding of general business models, concepts, and strategies
• Must be self-motivated, responsive, professional, and dedicated to customer success.
• Possess an innovative, problem-solving, and solutions-oriented mindset.
• Exceptional communication skills- both verbal and written
• Expertise in business presentations to top customer executives
• Demonstrated ability to learn quickly, be a team player, and manage change effectively.

Special consideration given for:

• Previous experience working with Adobe Analytics or similar tools
• Working knowledge on Adobe Experience Platform, Adobe Campaign.
• Website optimization consulting experience
• Web/Mobile Application development experience
• Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)
• Expertise with mobile App analytics and App personalization

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-Inapproach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.