COMPLETE Site Reliability Engineer - Software Development Engineer 4 - Bangalore

Our Company  

• Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.  

• We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.  

The Opportunity  

• Do you thrive on solving hard problems at scale? Do you want to build cloud-native systems that work seamlessly across devices? Are you interested in defining the future of creativity by making it fast, fun, and frictionless to create sophisticated-looking content? Most of all, are you passionate about the next generation of users and building modern solutions for them that connect to leading social and digital platforms?  

• We believe that a modern design tool should be lightweight and easy to use, with low friction and amazing performance. We are reimagining the creative process powered through a highly collaborative experience that works seamlessly across multiple surfaces.  

The challenge  

• We are seeking an experienced Site Reliability Engineer (SRE) to join our team of talented developers. You have to be very knowledgeable in patterns for infrastructure services, highly available systems and scalable web architectures.  

• Our Site Reliability Engineers work hand-in hand with a growing team of hardworking engineers, building out a new platform critical to Adobe’s effort to reimaging a highly collaborative creative process. SREs provide operational tooling and engineering support to create reliable, quick, and transparent services and supporting infrastructure.  

• A capable Site Reliability Engineer should have one main high-level objective: identify and solve complex problems through software. This is not a traditional sysadmin/operations role (i.e. deployments, ticket work, dashboarding, monitoring, incident response). A significant portion of time (~50%) will be some form of programming/development work, preferably to solve self-identified problems.  

If you’re looking to be part of a team that is building the future of design tools, welcome to Creative Cloud.  

What you will do:  

• Ensure the highest level of uptime and Quality of Service (QoS) to Adobe’s customers through operational excellence  

• Embed with product teams to champion collaboration/partnership  

• Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc  

• Support and maintain globally distributed, multi-cloud (public and/or private) environments  

• Automate common, repeatable tasks at large scale to streamline operational procedures  

• Design and maintain production monitoring systems  

• Identify and solve performance and stability issues using a variety of tools  

• Evaluate and manage application and environment security  

• Follow organizational change processes during implementations  

• Use and maintain version control for application infrastructure  

• Cross-train with other global team members  

• Participate in an on-call rotation as required  

• Determine root-cause for all production level incidents and write corresponding high-quality RCA reports  

• Promote the DevOps/SRE mindset  

What you need to succeed :  

• 5+ years production level experience with distributed applications at scale in public cloud (AWS and/or Azure)  

• Production level expertise with Docker, containerization orchestration engines (i.e. Kubernetes)  

• Good experience in building and managing infrastructure on AWS cloud using various AWS services (EC2, IAM, S3, Route53, Cloudfront, SQS, EBS, KMS, Cloudwatch etc)  

• Deep understanding and hands-on on Jenkins/GitHub/Docker/Kubernetes/ArgoCD/Helm Charts.  

• Expertise in DevOps tools, GitOps process, and proficiency in CI/CD pipelines.  

• Strong understanding and hands on experience on observability (Metric, Logs, Traces) – Prometheus, Grafana, NewRelic, Splunk, etc  

• Experience in IAC tools Terraform  

• Monitoring & scaling the infrastructure, collaborating with other team members to develop automation strategies and deployment processes.  

• Implementing and handling the security compliance of infrastructure.  

• Bonus : Chaos & resilience engineering concepts & experience.  

• Experience in one (and preferably more) of the following languages: Javascript (NodeJS),Python, Java, Go.  

• Experience working within software development, particularly in the context of a SaaS offering.  

• Capable of leading change in a diverse organizational landscape  

• Strong written and oral communication skills with a high degree of comfort speaking with engineering management, developers, and leadership  

• Adapt to new technologies and learn quickly  

• B.S. degree in Computer Science or equivalent practical experience  

• A good sense of humor!  

Desired Qualities:  

• Standout colleague  

• Self-starter requiring minimal direction  

• Ability to learn quickly and adapt to changing priorities and requirements