Job Details:

Job Description: 

Intel is an industry leader and a catalyst for technology innovation and products that revolutionize the way we live. Our purpose is to create world-changing technology that improves the life of every person on the planet. Intel is in the midst of a transformational journey to deliver on its ambitious IDM 2.0 strategy which includes significant manufacturing expansions and the creation of a foundry to serve internal and external customers. This position is a critical new role in our overall ERP transformation that will enable our IAO strategy, supporting the Order to Cash (OTC) Tower and is a key pillar for re-platforming Intel on SAP.

The OTC Business Analyst is a critical position within the OTC Tower that is tasked with the design and implementation of enterprise-wide standard processes utilizing SAP S/4 capabilities. The Order to Cash business capabilities encompass all order management processes from forecasting demand to receiving, fulfilling, and payment of orders.

This is an Individual contributor role with significant participation in cross-organizational teams to provide critical process inputs to key partners across Finance, IT, and Operations. This role will impact business partners and processes across business groups and geographies. If you are looking for a role that gives you the opportunity to influence and shape Intel's future, then this is the role for you.

As a Business Analyst supporting the S/4 ERP Implementation, the primary responsibilities will include, but are not limited to:  

• Provide inputs to L3 process flows, Solution Design Decision, Security Roles, Change Impacts
• Provide business requirements for IT to build and configure ERP capabilities balancing business needs and standard processes
• Prepares and Executes Unit Testing, User Acceptance Test (UAT) testing and results
• Create and maintain business partner relationships with other operations colleagues and cross-functional teams, such as Finance, Procurement, etc, to provide operational guidance, drive efficiency, and optimize process execution
• Identify and drive process improvements impacting global stakeholders
• Be at the forefront as we look to transform and improve the E2E order management process
• Develop and report out on KPIs
• Testing and Integration: Collaborate on the development of Integration Test scripts to verify system functionality. Analyze and validate Integration Test results to identify any issues or discrepancies.
• Document and report UAT results, including issues and resolutions.
• Cutover and Data Migration: Contribute to the development and execution of the cutover plan, ensuring a smooth transition to the new ERP system. Monitor and validate data loads during cutover cycles to ensure data accuracy and completeness.

The ideal candidate should exhibit the following behavioral traits:  

• Proficient knowledge of Order to Cash business processes
• Ability to drive initiatives across groups and sites to achieve broadly defined goals and objectives
• Excellent analytical, research, conceptual, communication and planning skills and desire to challenge the status-quo
• Ability to work on a fast-paced team and adapt to rapidly changing situations and conditions as well as a drive and bias for action
• Ability to draw conclusions from data and recommend actions
• Strong partnering and communication skills are critical to success, as well as the ability to evaluate and optimize disparate information and processes. 
• Exceptional communication, leadership, and stakeholder management skills.
• Ability to work collaboratively in cross-functional teams and adapt to evolving project dynamics.
• Analytical mindset with a focus on problem-solving and results-driven decision-making.
• Demonstrated ability to manage project budgets and resources effectively.

Qualifications:

Minimum Qualifications:

Bachelor's degree in business, information technology, or a related field
5+ years of related practical experience
5+ years' experience in order to cash process areas  

Advanced English level

Preferred Qualifications:

Master's degree or PMP certification is a plus.
Proven track record as a project manager in SAP S/4 HANA transformation projects or similar complex initiatives within semiconductor manufacturing.
Having good hands-on experience in SAP Sales and Distribution- Order management or a Certification in SAP S/4 Hana (SD) is a plus.
Strong understanding of Order-to-Cash (OTC) business processes and associated SAP solutions.
Proficiency in project management methodologies, tools, and best practices.

Role will require a minimum of 25 percent travel and, depending on location, flexible work hours.

          

Job Type:

Experienced Hire

Shift:

Shift 1 (Costa Rica)

Primary Location: 

Costa Rica, San Jose

Additional Locations:

Business group:

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.