Job Details:

Job Description: 

Join Intel and build a better tomorrow. Intel is during an exciting transformation, with a vision to create and extend computing technology to connect and enrich the lives of every person on Earth. So, join us and help us create the next generation of technologies that will shape the future for decades to come.

 

Corporate Services (CS) touches the lives of every Intel employee every day. CS creates an environment where employees can prosper while creating the innovative technologies that make amazing possible. Our scope is vast and includes operating and maintaining all Intel sites, offices, labs and factories globally as well onsite services and experiences that help employees stay safe and productive. CS also helps to make Intel and our community a greener place by supporting Intel commitment to environmental sustainability, including investing in conservation projects, setting company-wide environmental targets, and driving reductions in greenhouse emissions, energy use, water use and waste generation.

 

In addition, CS approaches Diversity & Inclusion with the same rigor, accountability, and visibility as our critical business strategies, embedding diversity and inclusion practices in everything we do! We are responsible for building an environment where all employees feel empowered to achieve their full potential.  We are a global workforce that generates a diversity of thought and innovation, resulting in better overall business results. Corporate Services values and embraces individual uniqueness and empowers employees to bring their whole selves to deliver their very best. We thoughtfully embed inclusivity and diversity as core strengths in our hiring, career development, and training practices. Corporate Services’ success depends on our people, and we highly value our amazing employees. Make Corporate Services your workplace of choice today!

• Lead and own overall IFM Supplier Relationship Management at Site with emphasis in Facility Maintenance (Back of the House Scope) .

• Have full and extensive knowledge of the Contract.

• Own operational scope development and management, act as a primary point of escalation for CS Site team members and provide support for site level execution by ensuring scope clarity (In scope vs Out of scope, On Demand spends control) is provided, consistency maintained for functional SOPs and SLAs (between Buildings).

• Supplier Relationship Management.

• Build a relationship on fairness, transparency, respect and trust.

• Champion Strategic Supplier Partnership Principles. Track operational and financial contract performance indicators ( hold supplier accountable), review and approve site supplier invoices and compensation claims, exert strategic influence on supplier in areas of their organization design and resource structure deployment.

• Manage and ensure execution of site level service delivery strategies, support IFM program related site stakeholder communications, robustly challenge customer demands, ensure consistency of processes across the region (smart standardization), manage and act as a gatekeeper for contract changes by jointly owning the CCR process with Supplier Site Lead.

• Leverage Regional CS IFM Program Manager and Account Partnership Team for issue resolution and contract governance guidance.

• Own and manage Site level Program Risks and Controls and Supplier Transition Change Management.

• Audit for compliance to guidelines, policies and processes. Interface with internal compliance teams - legal, tax, accounts payable, security and IA as required.

• Actively participate and engage in the Regional IFM Program Workgroup.

• Champion service quality improvement initiatives. Liaise with other regional counterparts to maintain regional global program consistency, learn from and proliferate internal best practices to other sites.

• Continuously seek and introduce industry best practices for site service enhancements engage with peers from other companies to keep track of market changes and trends.

• The desired candidate should be able to deal with ambiguity, articulate complex issues in simplistic terms, and drive for management decisions backed with data

• This is a Position of Trust and candidate should possess high ethical standards and uncompromising integrity

Qualifications:

• Bachelor's degree with 5 years working experience or Masters with 3 years working experience in areas of Finance, Business Management, Supplier Management, Project Management Facilities, Real Estate or Engineering (mechanical or electrical) background advantages.

• At least 3 years of experience on Strong Stakeholder Management, Project Management, and Analytical skills.

• Advanced English level

• Costa Rican unrestricted work permit.

          

Job Type:

Experienced Hire

Shift:

Shift 1 (Costa Rica)

Primary Location: 

Costa Rica, San Jose

Additional Locations:

Business group:

As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support.  Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.