COMPLETE Senior Change Management Lead, PXT3 - People Experience & Technology Transformation - Nashville

Job Description

The Amazon Change Management Solutions (ACMS) team is seeking a Sr. Change Management Lead who will support the building of the organizational Change Management (OCM) infrastructure at Amazon. This role requires a builder mentality, flexibility and ability to deal with ambiguity with strong business acumen, communication skills, and interpersonal skills. This position reports into the PXT3 - People Experience & Technology Transformation team and will focus on the AMER region (Brazil, Canada, Colombia, Costa Rica, Mexico, and the United States of America).

Key job responsibilities
Key Responsibilities
• Use data and analytics to create a positive change experience and adoption of various types of changes impacting large numbers of employees in a complex organization.
• Design, develop, implement and evaluate change management solutions, manage timelines and adapt plans based on business need
• Build cross functional partnerships with leaders to collaborate and engage stakeholders
• Apply knowledge of change management methodology and practices, technology adoption, strategic communications. Familiarity with technology used to design change management plans, a plus.
• Build internal change management capability across all leadership levels
• Design scalable change management solutions aligned with project outcomes.
• Think strategically and tactically with strong analytical and problem-solving skills
• Partner with teams to support the development, delivery and execution of communications and training
• Ability to gain “buy-in” and advocacy from senior leadership to support changes and ability to influence without authority.
• End-to-end project management and/or program management.
• Partner with other program managers to set project priorities and milestones and drive delivery.
• Influence design and development of strategic processes.
• Work with managers and business leaders to support critical communication efforts and impact business initiatives.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Bellevue, WA, USA | Boston, MA, USA | Charlotte, TX, USA | Nashville, TN, USA | New York, NY, USA | Phoenix, AZ, USA | Quincy, MA, USA | Santa Clara, CA, USA | Seattle, USA | Washington Dc, DC, USA

Basic Qualifications:

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications:

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 5+ years training development and delivery 5+ years project management
- 5+ years consulting and coaching

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.