COMPLETE Senior Manager, Software Engineering

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description

The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will manage a team to deliver features for the Omni team in service cloud while keeping quality in mind.

Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams. You will scale and lead a team(s) of outstanding developers. We work in a very collaborative environment, and we value open communication, feedback and making learning fun!

Your Impact

• Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer

• Make critical decisions that attribute to the success of the product

• Proactive in foreseeing issues and resolving it before it happens

• Management of Scrum events for engineering team(s)

• Partner with PO to align with objectives, priorities, tradeoffs, and risk

• Ensuring teams have clear priorities and adequate resources

• Empowering the delivery team to self coordinate

• Be a multiplier and have a passion for team and team members’ success

• Providing technical guidance, career development, and mentoring to team members

• Maintaining high morale and motivating the delivery team to go above and beyond

• Vocally advocating for technical excellence and helping the teams make good decisions

• Participating in architecture discussions and planning

• Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams

• Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals

 

Minimum Requirements

• A related technical degree required

• 3 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects

• Experience leading large scale distributed systems, working with microservices and/or distributed architecture

• Strong verbal and written communication skills, organizational and time management skills

• Ability to be flexible, proactive, comfortable working with cloud technologies

• Experience with short release cycles, the full application lifecycle development and experience working on a product that’s been released for public consumption

• Experience in hiring, mentoring and leading engineers

• Working experience of software engineering best practices including coding standards,  CI, build processes, testing, and operations

• Experience with Agile development methodologies. Scrum Master experience required

• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs

• Experience building Enterprise SaaS products

Preferred Requirements

• Able to articulate the importance and value of Governance to Business and IT executives

• A good understanding of enterprise architecture principles is strongly preferred

• Ability to quickly grasp and distinctly explain technological and business concepts

• Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success

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