COMPLETE Revenue Officer - VIC St Vincent's Private Hospital - Fitzroy

Job Description:

Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!

ABOUT YOUR NEW ROLE: 
In this rewarding opportunity, you will join the St Vincent’s Private Hospital Melbourne (SVPHM) team as a permanent Part-time Revenue Officer in our Revenue Department based at our Fitzroy campus.

Bring your passion for collaboration and administration skills to the role, where you will work with patients, health funds and other third party payers. This role will report into the Revenue Services Manager.

Key duties and responsibilities:

•  Ensuring accurate billing and account processing to health funds and uninsured patients efficiently
• Managing outstanding patient and health fund accounts
• Overseeing patient complaints and queries regarding accounts
• Receipting of health fund and patient payments
• Generating and sending invoices and claim forms
• Liaising with patients, health funds, other third-party payers as well as internal and external stakeholders regularly
• Maintaining accurate documentation of patient records
• Scanning of patient files
• Filing paperwork
• 2 days per week – up to Full-time when required
• Full-time required whilst training 

WHY WORK FOR SVPHM:
You will join a high-performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.

• Join the St Vincent’s Health Australia Group, and work for a truly values-based organisation, who operates across VIC, NSW and QLD
• Salary packaging available (pay less tax and increase your take-home pay!)
• Gain access to discounted gym membership through Fitness Passport
• Option to join our workplace giving program, Give4Good
• A great work-life balance with options to purchase additional leave
• Receive a staff discount on hospital admissions to any SVHA Private Hospital

ABOUT YOU:
You will be an enthusiastic and proactive individual with a strong communication skills. You can work within timeframes and KPIs to support the Accounts Receivable department to deliver results and success.
Your skills will include:

• Experience with Patient Management systems (WebPAS experience preferred)
• Strong computer skills (data entry) and a high level of attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to exercise discretion in dealing with sensitive and confidential information
• Team focused approach, including strong sense of initiative and the ability to handle the pressure of a busy workload and deadlines
• Previous experience in the Private Hospital Billing/Debt Collection field is highly desirable
• Possess strong customer service skills and friendly demeanor

ABOUT ST VINCENTS PRIVATE HOSPITAL MELBOURNE
Our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.

APPLY NOW!
If this is the role for you, please hit the APPLY button now! Your application must include:

• Cover Letter
• Resume

We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.

St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.

REQUIREMENTS:
Criminal record and/or child protection checks will be conducted and will form part of the selection criteria for this role.

SVPHM has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff

Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

SVHA generally requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to know more.

HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity please contact Grace Di Gregorio, Revenue Services Manager for a confidential discussion on (03) 9411 7179, 

CLOSING DATE: 30 November 2023
*Please note this job advertisement will close at Midnight the day before the closing date listed.
 

Position Description and Critical Job Demands Checklist:

Contact Details:

Grace Di Gregorio | Revenue Manager - 03 9411 7179

Alternate Contact:

Closing Date:

30 November 2023 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct