COMPLETE SVPHS DFV Case Worker - NSW St Vincent's Private Hospital - Sydney

Job Description:

Open Support is a community service organisation committed to providing assistance to families in need across New South Wales. Open Support offers services that are professional, flexible and responsive to emerging community needs.   

 

As one of our key service areas, we provide crisis accommodation, transitional accommodation support, case management and child specific case support to CALD and migrant women and children who have experienced and are escaping family violence. In addition to our crisis facility, support is also offered to clients who are transitioning or have transitioned from crisis accommodation to longer-term housing and in an outreach capacity.  

 

The Open Support DFV Program aims to ensure that women and children are supported in ways that leave them empowered to make choices that prioritise their own safety & wellbeing and that lead them to experience and increased sense of control and hope for their futures. 

   

St Vincent’s Private Hospital Sydney provides the payroll and human resources services for St Vincent’s Clinic and as such your legal employment entity is St Vincent’s Private Hospital Sydney. 

 

The Role 

 

An exciting opportunity exists for a motivated and proactive community services worker with experience working with families impacted by Domestic and Family Violence. As a DFV Case Worker you will provide a crisis response to women and children staying within our crisis facility as well as providing ongoing outreach support to clients who have transitioned to living more independently in the community. You will be responsible for carrying out day to day activities associated with the provision of safe and comfortable crisis accommodation and for working with case managers and clients to action case plans and ensure clients can reach their individual goals. You will also assist with client intake and exit planning. Duties are varied but may include accompanying clients to appointments, assisting them with paperwork, liaison with other agencies, helping clients to find suitable housing and providing them with support that enhances their capacity to live safely and independently.   

 

As the successful applicant you will demonstrate your high level communication and active listening skills with women and children of diverse capabilities and backgrounds and will have the ability to work both independently and effectively as part of a team. You will develop a shared understanding with clients of the power and gender issues involved in family violence and their effects. Your ability to prioritise and safely manage risk in a change rich environment will be critical. As in this role, no two days are the same, you will have excellent time management skill and demonstrate a willingness to be flexible according to the needs of the service at all times.  

 

Essential Criteria  

·         Qualifications in community work, social work, welfare or related discipline  

·         Experience working with families impacted by Domestic & Family Violence 

·         Current NSW drivers' licence, Current Working with Children Check and NSW Police Check clearance 

·         Current First Aid Certificate & Mental Health First Aid or willingness to work toward the same  

·         Demonstrated ability to provide a flexible, trauma informed and client centred approach to service delivery 

·         Strong interpersonal, active listening and negotiation skills and experience in effectively managing difficult situations

·         Demonstrated ability to work independently, plan, prioritise workload and show initiative. 

·         Ability to effectively assess and manage risk to ensure the safety of staff and clients, particularly within a Domestic and Family Violence context 

·         Strong written & verbal communication skills, including: 

·         Maintaining concise and accurate client files 

·         Advocating on behalf of others to a range of agencies and support services 

·         Ability to effectively and sensitively communicate with people from diverse cultural and linguistic backgrounds 

·         Proficiency in using Microsoft Office applications and the ability to acquire knowledge of other online computer programs and applications as required 

·         The ability to manage service obligations including confidentiality, duty of care, mandatory reports, WHS, other relevant legislation and professional conduct standards. 

 

Desirable Criteria 

·         Ability to speak a second language (other than English) 

·         Experience in working in a residential setting 

·         Knowledge of some of the specific issues facing migrants and people from CALD backgrounds, and children who experience DFV. 

·         Experience in using electronic client record management systems 

 

Benefits 

If you are looking for a career with an organisation that is committed to making a difference to the most vulnerable in our community, then this is the role for you. Open Support offers a supportive and flexible working environment and unique opportunities for professional and personal growth. In addition, a competitive salary packaging arrangement through Smart Salary is available to all permanent employees.  

 
Remuneration:
SACS Level 4 Pay Point 1.

The Company:
St Vincent’s Private Hospital Sydney is one of Australia’s leading private hospitals, located in Darlinghurst. Our team of expert surgeons, nurses and allied health professionals deliver outstanding care, surgery and rehabilitation across a range of highly specialised surgical and medical services supported by several distinguished research institutes.

Our requirements:
Criminal record and child protection checks will be conducted and will form part of the selection criteria.

SVPHS has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including COVID-19 and flu vaccinations).

Apply now!
If this is the ideal role for you, apply today! The job ad will close on 29 October 2023.

We are committed to equal employment opportunity, ethical practices, the principles of cultural diversity and promote a smoke free work environment.

St Vincent's Health Australia is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.

Any questions?
If you would like to confidentially discuss this opportunity, please contact Karen Devins (DFV Program Manager) on KDevins@Opensupport.org.au or 0412791198 on mobile.

Position Description and Critical Job Demands Checklist:

Review the following documents:

JR133239_Case Manager Position Description open support final.pdf

Contact Details:

Karen Devins, DFV Program Manager

Alternate Contact:

Closing Date:

29 November 2023 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct