COMPLETE UNIV - Computer Lab Coordinator - Library - COLBERT EDUCATION CENTER AND LIBRARY

Job Description Summary

Under general supervision of the Director of Digital Strategies and Innovation, the Computer Lab Coordinator, provides a wide range of technical and consultative services to users of the Library's computer labs and classrooms.

Assures their effective operation of instructional facilities, plans for continued development, ensures proper maintenance of equipment and schedules personnel and equipment for the most efficient use of resources. Creating and adapting system images for the computer lab and deployment. Provides training and consultation to faculty and students. Provides technical assistance to users working with microcomputer equipment and software.

Consults with Systems Engineers in regards to networking, critical issues and staying in compliance with MUSC computer policies and initiatives.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC001568 Library

Pay Rate Type

Salary

Pay Grade

University-06

Pay Range

Scheduled Weekly Hours

40

Work Shift

Job Description

25% Essential

Manages the daily operations of the library’s public computing infrastructureincludinginstallingandconfiguringhardwareandsoftware, documenting changes and procedures for library staff and users.

15% Essential

Hires, trains, and supervises lab assistants.

10% Essential

Maintains and inventories computers, software, printers, equipment, materials, and supplies. Disposes of surplus equipment and software in accordancewithestablishedprocedures.Performsminormaintenanceand repair on equipment and maintains contact with appropriate vendors to coordinates repairs. Researches equipment needs and orders materials and supplies as necessary.

Maintains records of activities undertaken in support of the computer lab. Develops and prepares reports from statistical database.

10% Essential

Provides assistance and instruction in the use of classroom resources to faculty, students and staff through written documentation, workshops, and person-to-person assistance. Works professionally with faculty and library staff to address teaching needs and solve problems.

10% Essential

Actively participates in the overall work of the Library Systems team, to ensureprogramgoalsaremet.ConsultswithSystemsEngineersregarding library staff support issues and needs; assists with troubleshooting, new system evaluation, staging and implementation; communicates upcoming system changes dictated by Information Solutions and collaborates with Systems Engineers to test and plan for library adoption. Advises on purchase of computer and software. Prepares technical specifications.

10% Essential

Works with Learning Commons personnel to coordinate classroom schedules, clarify software needs for classes, and ensure optimal support for lab users, both teachers and students.

10% Essential

Keeps current regarding current computer technology in order to make informed decisions regarding improvements in computer lab resources.

5% Essential

Consults with faculty who use the Library Classrooms; provides technical advice and applies lab policies.

5% Essential

Participates in customer service activities such as walk-in requests for NetID assistance and general computer support (connection issues, hardware and software questions, etc.).

Additional Job Description

Minimum Requirements: A high school diploma and three years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience

Preferred Requirements: An Associate's degree with 2 years experience in computer or technology related field OR a bachelor's degree in computer, technology or related area.

Experience working with:

•Office 365 Applications & Administration

•Active Directory, Group Policy

• DHCP, DNS

•SCCM Imaging Workstations and Application Deployment

•JAMF Application Deployment 

•Power Shell

•Phython

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to bend at the waist. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to hear and/or understand conversations. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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