COMPLETE Patient Access Representative II - MUSC Health Express Care - Santee

Job Description Summary

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by RMC. Collects co-pay/co-insurance at time of service according to the RMC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phones calls according proper protocol provided by RMC.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004920 MCP - ORBG Santee Urgent Care

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

33

Work Shift

Job Description

Gathers and validates the required registration data set; obtains required forms and signatures

2. Verifies insurance coverage / benefits for visit

3. Collects co-pay/co-insurance and attempts to collect on bad debt. Participates in the balancing of the cash drawer as directed.

4. Answers incoming telephone calls and provides assistance to caller.

5. Attends meetings as designated by direct supervisor.

6. Performs other miscellaneous and related duties as assigned.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 1 year

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees