COMPLETE Facility Manager - Louisville, KY

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Facility Manager will work collaboratively within the facility management team to deliver integrated facility management services including client relations, capital projects, planning and site work orders in a Manufacturing/Industrial building. 

 The individual we are seeking will play an instrumental part in building and maintaining a transparent partnership and exceptional customer service experience.  The role will manage and coordinate account related deliverables and responds to client satisfaction concerns.

ESSENTIAL FUNCTIONS
Planning

• Facilitate the resolution of service delivery issues by working with JLL Sourcing, Finance, and suppliers

 
Relationship Management

• Manage the relationship with site colleagues, Client and JLL leadership (corporate and site) and service delivery partners.
• Ability to be flexible and work with a diverse team(s)

 
Financial Management

• Monitor expenditure, analyze variances and trends and implement resulting action plans, and forecasting year end results, working in collaboration with JLL COEs to improve performance.
• Effectively develop financial performance metrics and initiatives working in collaboration with JLL COEs and FM / Site Lead.

Performance Monitoring and Reporting

• Support KPIs to deliver the right services at the right costs and quality
• Participate as a team member, subject matter expert or team leader as and when required to support Site Leader
• Meet timelines and targets set by COE
• Support FM with non-standard requests from the client.
• Support the coordination and management of custodial functions for site(s)
• Coordinate with local contractors and vendors for repair and maintenance of the JLL equipment.
• Complete reports and perform other administrative duties as required.

 
Qualifications

• Bachelor’s degree in a relevant discipline or equivalent industry experience in a management role; 7-10 years minimum. 
• Master’s Degree in relevant discipline, preferred.
• Sound track record with minimum of 7 - 10 years of Facility/Project Management experience
• Experience of managing /working with multi-disciplinary teams
• Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services

 
Knowledge, Skills, and Abilities

• Academically/professionally qualified
• Able to demonstrate you have successfully managed change and been instrumental in it
• Ability to develop services and implement new policies and strategies
• First class interpersonal skills required to develop effective relationships at all levels throughout the business.
• Proven financial management and analytical skills to ensure the cost-effective delivery of business services across the Client.
• Ability to work under pressure to deliver against deadlines or unexpected changes at client site(s)
• Able to manage and be flexible in a fast-changing environment and communicate positive advantages of change
• Able to translate customer needs into action and meet needs of customer
• Able to ensure business continuity and develop appropriate business contingencies
• Able to create and implement strategy in own work area
• Be visible beyond peers
• Able to create/promote an environment in which JLL core values are valued throughout the organization, leading by example in these values.
• A proven manager, able to develop, motivate and lead teams to delivery of business goals
• Able to identify and document best practice procedures relating to own work area
• Ability to be able to anticipate, identify and resolve problems in a proactive, constructive, and creative fashion
• Demonstrate sound commercial judgment.
• Proven financial management experience
• Have track record of sustaining effective relationships with customers and external and internal service providers
• Ability to communicate at all levels
• Excellent knowledge and understanding of customer needs.
• Sound commercial awareness
• Proven experience of bottom line focus and able to implement in own work area to demonstrate costs savings and efficiencies

Understanding of the JLL business and knowledge of business drivers and objectives

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.