COMPLETE Account Manager - Bengaluru, KA

Account Manager

Work Dynamics

What this job involves:

Duties & Responsibilities

What this job involves –

• To provide leadership to all the teams(FM/TM/PDS) working for the account
• To provide the leadership support to regional leads of various countries.
• To be  a support for Client Regional APAC leadership team and also have connects with the APAC Leads as well country specific leads
• To be owner of P&L for the account and track the progress of P&L as per plan on  monthly basis for all regions and present it to GAE for their review.
• To ensure conduct of Medallia survey twice in a year and discuss with the client on the outcome of the survey with the actions thereof
• Prepare the Account Plan for the account and ensure that the account plan is uploaded to Momentum after approval of Divisional President
• To ensure all the activities as per Momentum are tracked and the data updated on Momentum on regular basis.  
• Conduct of reviews like Quarterly Business ,Half yearly Business and Annual Business with the client leadership
• Conduct reviews with the client on KPI/Critical KPI/Savings initiative and account based innovation on a regular basis
• To discuss with the client the strategic outlook of managing the account basis on the growth numbers obtained from the all the business working in that account
• Have regular communication with the team and the client through Town halls, Newsletters etc.
• Responsible for coordination with respective leads of Transactions and Projects for ensuring the products with the specific verticals are implemented within the account
• Responsible for coordination with the product work streams for workplace and  Engineering  for implementation of products available after discussion and confirmation with the client
• Responsible for tracking various HR related activities including having the succession plan for the account. These needs to be done after closing working with HRBP for the account.
• Strong Governance as per contract.

Performance objectives

• Meet or exceed best practice in provision of services through contracts
• Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
• Effective management of the team

Sound like you? To apply you need to be:

Key skills

• Account Manager will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations.
• Effective Negotiator and client management
• Good Team Leader with a view to raise the bar every time

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!
 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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