JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Location: Wichita, KS (Koch Industries Campus)

Hours: Monday-Friday, 7:30am-4:45pm

Pay: $40,000

JLL Experience Services team members are “experts who create value through lasting partnerships.” At JLL, it is our goal to provide experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.

Job Summary

The Workplace Experience Receptionist is responsible for the delivery of amazing client and guest experiences. We’re looking for incredible individuals with a passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused environment. The position will be supported as an integral part of the facilities team and will also interface with services across the organization. Be at the heart of our reputation for extraordinary guest services!

Key Responsibilities

Core functions include:

• Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures and  office orientations.
• Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
• Connect with client, customers and support teams to proactively anticipate needs, identify issues and deliver creative solutions
• Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services
• Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident
• Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

Additional responsibilities include:

• Act as a central point of contact, providing information and wayfinding for the campus, services and activities
• Actively monitor and maintain front desk, lobby and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards
• Create work orders for custodial, maintenance, safety and security concerns through the appropriate channels/systems.
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur
• Implement and monitor standards of service to meet and exceed expectations
• Perform ad hoc assignments and administrative support for a seamless and timely delivery of services

Qualifications:

• Experience: Minimum 1- 2 years previous customer service, hospitality related experience.
• People Person: The best part of serving others is creating experiences  for them that go beyond the expected.
• Flexibility: We look for flexibility and positive attitude in managing shifting daily priorities.
• Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally through the spoken and written word . Fluency in English required.
• Multi-tasker: Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy.
• Technology and Tools: Working knowledge in a range of information technology tools and platforms.
• Skillset:  Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word and Outlook)
• Minimal Physical Activity:  Ability to perform minimal physical activity such as carrying small packages.

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.