COMPLETE Property Associate - Chicago, IL

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Essential Duties and Responsibilities:

ADMINISTRATIVE

• Support – provides direct administrative support to Managers.

• Certificate of Insurance Tracking – COI’s must be maintained and updated on a regular basis for both Tenants and Contractors.  Each property will have their own COI tracking system, either manual or electronic and must comply with JLL Management Compliance requirements.

• General Filing – PA is responsible for ensuring all document/paper work for the property is filed online or in shared files daily. This includes but is not limited to lease documents, legal correspondence, executed service contracts, correspondence, monthly reports, payables.   All files at the property should comply with JLL Management Audit requirements.

• E-mail – should be checked regularly throughout the course of the day to ensure prompt attention to immediate issues are directed/acted upon immediately.

• Overnight Mail – Prepares express mail packages and monitors supply levels and replenishes as necessary.

• Management Audit – Ensure compliance level of management audit is maintained and prepares all files and records in preparation for the audit annually.

• Budget Preparation – Assists team members with budget preparation for the property as requested by Manager.

ACCOUNTING

• Accounts Payables – Property Administrator is responsible for ensuring all invoices for the property are entered into accounting system, coded, and directed to General Manager for approval and paid.  When checks are returned, Property Administrators must verify check information matches invoice, return invoice stub and attach to check and mail out accordingly. Payables should be entered on the same day each week. All payables process must comply with JLL Management Audit.

• W-9’s – Obtains completed W-9 forms from all vendors.

• Accounts Receivable – Print Aged Delinquency report on the designate day each month.  PA is responsible for sending delinquency letters to tenants pursuant to individual client requirements.  Copies of emails should be kept in the tenant’s lease file. Track delinquencies not received in 10 days and report the information to the manager in order to discuss next steps.

• Manual Adjustment Forms – PA will be required to prepare manual adjustment forms for all miscellaneous Tenant Service Request.  These should be processed each month and signed by the GM and faxed or scanned and email to the appropriate AR processor by the deadline date designated by CAS for the property.

TENANT RELATIONS

• Customer Service – Provide superior customer service to all tenants, clients, contractors and vendors at all times.

• Tenant Handbook – review, update and revise as necessary. Coordinate distribution of updates or revisions to all new tenants upon their commencement of lease agreements.

• Tenant Notification – Prepare tenant memo’s and correspondence as directed by Managers regarding JLL holidays, upcoming events, etc.

• Tenant Move-In’s/Move-Out’s – coordinate all arrangements, notifications and acquire proper authorizations and collect (COIs)certificate of insurance as necessary.  PA should ensure all items on the Tenant Move In Checklist are completed for each new tenant.  This is then filed in the tenant’s lease file.

• Contact Lists – maintain daily and update no less than monthly tenant, employee and contractor’s contacts lists and email distribution lists to include emergency contact numbers. This should also be updated no less than monthly. 

OTHER

Any and all other duties as assigned by Manager.

Candidate must be able to work with fast-paced team with large volume of clients/tenants; multi-tasking is essential for this position.

EDUCATION/EXPERIENCE –Associates or Bachelor degree, or one year related experience and/or training; or equivalent combination of education and experience.  Experience in the Property Management market a plus.

OTHER SKILLS AND ABILITIES Must have proficient knowledge of Microsoft Word, Excel and Powerpoint. Must be able to learn new software applications for Clients. Ability to work, on occasion, flexible hours which may exceed 8 hours in a day, 5 days in a week or 40 hours in a week.

Location:

On-site –Chicago, IL

Job Tags:

Property Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.