COMPLETE Admin Assistant - Johor Bahru, Malaysia

Responsible in overall coordination of finance management, administration support and provide assistance to Facilities Helpdesk related scope of work.

Finance Management

-             To assist Facilities Manager and site team in Project Template preparation, PO issuance, Invoice

issuance and verification including all related processes and procedures between the Client and JLL.

-             To ensure that the financial processes are being followed including timely financial reporting submission.

-             Responsible in managing JLL vendor management system from proper registration, system update and

regional coordination work.

Administration Support

-             To ensure all staff administration related are properly tracked and recorded (attendance, leave, overtime,

etc.)

-             To assist the Client in parking management finance administration work and submit relevant reporting.

Helpdesk Administrator Support

• Receive and log complaints with complete details of the service request from the staff
• To create service request/work order and assign the relevant task to the technical team with target completion as per agreed KPI/SLA
• Follow up completion, close the service request/work order and provide updates thru the system
• Communicate back to the staff and provide the update upon completion. Regular updates if the task require longer completion timeline.

Procurement & Vendor Management

• To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines

Qualifications and Ideal Experiences

• Diploma or equivalent work experience is required. 
• 2 years of experience in related field
• Some basic finance and procurement knowledge or experience will be an advantage
• Strong customer service attitude and interpersonal skills is required.
• Excellent written and verbal communication skills are required.
• Proven ability to execute multiple tasks efficiently and effectively.
• Proven ability to work effectively in a team environment.
• Demonstrated flexibility, organization, and self-motivation.

Location:

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