COMPLETE Conference Center Event Manager - Chicago, IL

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JOB DUTIES

Events:

• Curates unique and worthwhile activations in public space
• Coordinates property synergy between office tenants, retailers, and dining establishments
• Create property programming with the goal of creating a property-wide sense of inclusion and community
• Manager the day to day operation of conference center events including corporate, social, and non-profit events, and internal meetings
• Conduct client meet and greet prior to event as well as post event follow up as directed
• Maintain vendor relationships, agreements and certificates of insurance
• Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc.

Administrative:

• Coordinate labor for events including janitorial and security and loading dock schedule
• Be knowledgeable of the conference center audio visual equipment and its operation as well as maintain and secure equipment

Contract File Administration:

• Keep up to date status of all contracts for events, preferred vendors, non-preferred vendors, etc.
• Distributes inner office memos as directed
• Coordinates appropriate labor for all events and as directed                                                        
• Coordinates security as directed
• Secure insurance certificates (COI) as directed
• File all correspondence as directed
• Confirm client full payment is received prior to all events

Management

• Responsible for the supervision of the Conference Center Attendant and vendor staff, providing daily support and management of job performance
• Manage staff to meet JLL Experience Management, 111 S. Wacker and contracted client’s expectation
• Evaluates and participates in the hiring of the Conference Center Attendant, provide training in JLL Experience Management policies and procedures along with the property’s
• Counsels and coaches team members regarding unsatisfactory performance, including recommendation of termination when appropriate

General Event Planning Services:

• Handle all event planning requests in a timely manner from 111 S. Wacker and contracted clients, see through from beginning to end to ensure that they run smoothly be proactive to provide follow-up, updates and status on any and all requests in a timely manner
• Other concierge-related requests, as needed
• Other reports, duties, meetings TBD

SKILLS AND APTITUDES

• Event and marketing experience preferably coming from the hospitality industry with 3-5 years’ experience
• Ability to engage tenants and visitors to participate in events and programming
• Eye for clean, concise marketing collateral
• Superior knowledge of local cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
• Must be able to develop and evaluate event budgets
• Must have experience developing and leading marketing activities to include website development.
• Must have contract negotiation experience
• Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
• Able to think quickly and efficiently when confronted with a client request
• Motivated self-starter who is able to work with minimal supervision
• Creative problem-solver
• Proactive, approachable and solution-focused
• Professional demeanor and appearance
• Strong planning and organizational skills
• Excellent interpersonal and communication skills
• Takes initiative and anticipates needs of others
• Flexible and adaptable
• Punctual and consistent
• Anticipates the needs of clients
• Computer literacy, specifically MS Office applications
• Commitment to company values

EDUCATION AND EXPERIENCE

• Four-year degree preferred or partial degree with life experience
• 3-5 years’ experience direct event planning Hospitality, or related field is desirable.
• Conference Center management, highly recommended

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.