COMPLETE Operations Manager - Atlanta, GA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Operations Manager – Mobile Engineering Services

Job Description

The Operations Manager has the overall responsibility for the management, supervision and operation of the Mobile Engineering Services assigned facilities for ongoing engineering and maintenance operations to ensure that a safe, efficient, and cost effective delivery of services is provided to the customer within their respective sub-region.

Responsibilities

• Responsible for maintaining daily working staff levels pursuant to the goals of the operation and the needs of the facilities.

• Effectively manage Engineering team resources to ensure labor resource allocation necessary to support scope of work in a timely and cost effective manner.

• Ensure that engineering staff is qualified and trained to perform the duties they are expected to carry out as Mobile Engineers. Manage and supervise ongoing training programs, identifying and developing additional training processes where necessary to consistently improve overall team skill levels.

• Identify the maintenance objectives of all properties and incorporate those objectives into a documented plan that includes preventive and repair maintenance procedures.

• Identify safety hazards within the properties and incorporate the remediation of such hazards to ensure that the building’s staff and Mobile Engineer’s work in a safe environment.

• Ensure compliance of all regulatory laws and guidelines as they relate to the operation of any of the building’s equipment and/or systems.

• Work with Project Management to assist in the development and effective execution of  HVAC Capital work plan’s which would include planning for infrastructure upgrades, equipment replacements and building modifications to ensure building systems continued operational integrity.

• Provide ongoing and effective communication and support to Property Manager and Project Manager Team members to ensure a seamless service delivery of Engineering support.

• Responsible for ensuring that all work efforts performed at the property are properly planned, executed and closed out in accordance with standard industry practices, established processes and applicable customer specifications.

• Maintain all required property documentation including drawings, work completion documents as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law.

• Ensuring Mobile Engineering participation in the Company’s purchasing initiatives for parts and materials needed to perform all maintenance and repair tasks.

• Routine monitoring and business reporting of work performance metrics, budget performance, service cost projections, labor utilization, etc. to ensure effective and efficient operation of the Mobile Engineering Services.

• Ensure consistent field performance of routine on site inspections of all maintained properties.

• Management of Mobile Engineering Staff to include payroll, work delivery and tracking, ongoing training processes, etc.

• Maintain routine, effective and cooperative interaction with engineering labor unions, where applicable.

• Other duties as may be assigned by the Regional Operations Manager required ensuring the highest level of quality and cost effective engineering service delivery to our client.

Desired experience and technical skills

Required

• Candidate must possess a valid state drivers license
• Universal CFC refrigerant recovery certification
• Minimum of ten (10) years of technical and supervisory experience in building operational engineering with a strong background in the technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application.
• Excellent written and verbal communication skills.
• Working knowledge of computer based energy management systems (EMS) computerized maintenance management systems (CMMS) as well as Office systems such as Word and Excel.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.