COMPLETE Building Services Supervisor - Dorset, GBR

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Building Services Supervisor. Bournemouth

Reporting to: EMEA Engineering Manager

Role Purpose

• For the  purpose of providing an oversight of vendor management and supervision
• To undertake aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Small Projects and Helpdesk Calls in accordance with both client and JLL requirements
• To manage and monitor the buildings operational functions
• To be responsible for the buildings operational assets and systems whilst on shift
• To issue permit to work for all specialist vendors and carryout appropriate isolations via LOTO
• To ensure EHS, statutory and contractual compliance is delivered and maintained
• To ensure building operating conditions are maintained in line with design specifications together with confirmation of in country regulations, and contractual requirements
• To ensure all site documentation is collected, analysed and recorded
• To produce monthly operational reports, and additional reporting when required
• To complete HV training ( tbc ) and switch HV and LV supplies as required

Aims and Objectives

• To travel within the JP Morgan buildings portfolio, for the purpose of providing an oversight of performance and compliance

Key Responsibilities and Accountabilities

• EHS Compliance
• Quality Compliance
• Contractual Compliance
• Statutory Compliance
• Monthly Reporting
• Project works BAU interface
• Permit to work / RAMS approval
• Accident investigation and reporting
• Escalation of incidents
• All aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, and Help Desk Calls managed and completed whilst on shift
• Staff supervision including sub-contractors and specialist providers
• Be proactive with regard to preventative maintenance and extra works
• Maintain clear and legible records as required
• Provide written incident reports as required
• Interaction with JLL support staff, providing information as required
• Switching of HV and LV supplies as required

Health & Safety

• All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others, who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.  Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy

Person Specification

• Qualifications, Experience, Knowledge, Skills and Competencies
• The knowledge, skills, qualifications, competencies and experience relevant to the position are:

Essential

• Indentured Apprenticeship
• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or recognised equivalent; or
• 17th Edition Institute of Electrical Engineers (I.E.E) Registration or recognised equivalent
• Experience gained within a critical maintenance environment
• A good working knowledge of BMS, and critical assets and systems i.e. UPS, Emergency Generation-Electrical and Mechanical distribution, Air conditioning
• Ability to interpret technical information and work with the team to provide solutions to technical / complex issues
• Good leadership qualities, with a desire to progress within the business
• Ability to adapt to differing in country regulation and compliance
• PC literate
• Exceptional communication skills
• Sound leadership qualities
• Self supervision
• Proactive, positive approach and attitude
• Proven problem-solving abilities
• Attention to detail
• Flexible/Adaptable
• Proven track record of delivering operational Engineering excellence
• IOSH
• Ambitious, driven and focused

Desirable

• HV switching

Knowledge

• 10 years Building Service experience within a large demanding financial institution, with direct experience of operating and maintaining business critical assets and systems. This will include, but not limited to; - Static UPS, Emergency Generation, Packaged Chillers, A/C, BMS, Distribution systems and associated auxiliaries. A sound working knowledge of emergency and standard operating procedures is also required

Personal Attributes

• Strong and quietly confident character
• Personable
• Excellent organiser
• Excellent communication skills
• Ambitious
• Excellent leadership qualities
• Ability to build positive working relationships, both internal and external
• Ability to produce consistent results of the highest standards under pressure
• Attention to detail

Working Relationships

Internal

• A proactive, can do attitude to facilitate positive working relationships, together with sound leadership qualities

External

• Interface with Client Representatives, and Service Providers

Competencies

The core management competency framework for the position are:  

• Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance
• Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas
• Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances
• Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction
• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members

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Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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