COMPLETE Relocation Project Coordinator - Santa Clara, CA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Relocation Project Management Coordinator

Role Responsibilities:

Project Administration and Reporting

• Schedule meetings/conference rooms (including specifics), maintain calendars, etc. for project/account team
• Accurately assemble and proof read project documents
• Work with Asst. RPM to ensure project documents are uploaded to centralized folder
• Receive and process client requests
• Assist in entering and processing information as part of project/account issue tracking and resolution
• Compare vendor/subcontractor invoices to purchase orders or subcontracts  
• Perform data input into the CAFM system to maintain occupancy information

Move/Project Management

• Manage daily individual move request from end to end as requested
• Proactively manage project-related issues on project/account
• Coordinate scheduled events with property management, facilities management, all parties involved in relocations, etc.
• Ensure all project/account activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
• Incorporate RPM best practices
• Coordinate work order and small project execution with vendors, including but not limited to furniture reconfigurations and space enhancements
• Identify outstanding issues associated with project and communicate to team lead
• Ensure data accuracy within relocation management and CAFM systems
• Receive and process client move requests
• Create and distribute move communications/move packets and labels to clients
• Perform pre-move and move day duties to include but not limited to: Pre and post-move inventory/check-out/check-ins, furniture inventory, hanging move signage and supervising movers
• Assist in entering and processing information during post-move help desk
• Ensure all move management activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures
• Coordinate scheduled move activity with property management, facilities management, all parties involved in moves, etc.
• Coordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancements

Ergonomics

• Receive and process client ergonomic requests Coordinate all ergonomic assessment scheduling with end user, conduct assessment, order products as deemed necessary as part of assessment and assessment follow-up
• Coordinate with client representative to provide employees workstations accommodations as necessary
• Report all ergonomic results and product distribution in client systems as required
• Coordinate with client representative to provide employees workstations accommodations as necessary
• Ensure all ergonomic related activities and processes are performed in a manner consistent with documented processes including client's and JLL's policies and procedures

People Management, Leadership, Talent Management and Teamwork

• Work with assigned team to achieve project objectives
• Observe and identify client cultures and individual learning styles and seek advice on how to work within the environment
• Perform assigned tasks under direct supervision

Qualifications:

Skills, Knowledge and Abilities

• Excellent written and verbal communication skills
• Detail oriented
• Ability to multi-task and work both in a team and independently  
• Strong interpersonal skills with the ability to interact with executive level internal & external clients
• Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business.
• Basic proficiency with Microsoft Office products
• Flexibility with work hours and travel as needed

Recommended Experience

• 0 – 3 years practical experience

Estimated compensation for this position is:

75,000.00 – 95,000.00 USD

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –Santa Clara, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.  Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.