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COMPLETE Assistant General Manager - Newark, DE

11 days ago


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Job Opportunity Details

Type

Full Time

Salary

Not Telling

Work from home

No

Weekly Working Hours

Not Telling

Positions

Not Telling

Working Location

USA-CLIENT Newark DE-JPMC(Stanton Christiana), Delaware, United States   [ View map ]

JLL supports the Whole You, personally and professionally.


Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Essential Functions

Client:

  • Work with Facility Manager to oversee the delivery of maintenance and repair services.
  • Collaborate with technical staff in support of building repair and maintenance requirements.
  • Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.
  • Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction.
  • Interface with occupants of selected properties.
  • Oversee the appropriate daily/weekly/monthly/quarterly/annual reporting appropriate for the client.
  • Coordinate special events in support of client.

Financial:

  • Assist in the development and management of the detailed annual operating budgets for each building in your portfolio.
  • Assist in the development and management of capital budgets.
  • Assist with meeting account goals for utilization of and spending with Minority/Women owned Business Enterprises (M/WBE).
  • Develop operating budget variance reporting for each property on a timely basis.
  • Help support facility specific cost savings targets.

Project Management:

  • Support the Regional Manager in the implementation of short and long-term projects for the client.
  • Assist JLL and client project management teams with their development and implementation of projects for the designated client locations.

Audit and Compliance:

  • Ensure compliance with JLL and client minimum audit standards.
  • Assist Facility Manager in the completion of client assigned audits, spreadsheets and surveys.

Team Management:

  • Demonstrate strong collaboration and teamwork within the account team, to include driving the development and implementation of IFM best practices and innovations.
  • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.

Vendor Management:

  • Manage the maintenance of existing contracts.
  • Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
  • Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes submitting contract request forms, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
  • Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through and manage supplier performance at the property level.

Administrative:

  • Participate in planned building shut down events.
  • Provide management support and problem resolution with all building services including, but not limited to:  janitorial, conference room setups, food services/pantries, vending, badging, parking, landscaping, snow removal and fire life safety as well as interior and exterior furnishings, fixtures and equipment.
  • Assist with researching and procurement of property supplies.
  • Manage Facility reactive work orders at the site level. Actively participate in implementation of Prism work order system.  Proactively meet with line of business representatives as needed to ensure timely and satisfactory completion of work order requests.
  • Collaborate with Corporate Security to ensure safety and risk factors for the designated client locations are mitigated as much as reasonably possible.
  • Perform monthly building inspections and other inspections as assigned.
  • Any and all other duties and tasks assigned.

Requirements:

  • Bachelor’s degree or equivalent work experience in facilities management or property management.
  • 2+ years of facilities or property management experience in corporate environment, third party service provider or as a consultant.
  • Proven record of client service.  Must be able to establish credibility with the client, facilities team, vendors and contractors.
  • Knowledge of commercial real estate, building operations and systems, accounting, project management and vendor management, highly desired.
  • Excellent interpersonal, communication, organizational and management skills.
  • Self-starter.
  • An effective team player, but also able to work individually with minimal supervision.
  • Computer proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook) preferred.
  • * 24 / 7 after hours on call availability and some Saturday / Sunday work is required.

Proposed Base Salary

57,300.00 – 83,100.00 USD

Location:

On-site –Newark, DE, Philadelphia, PA, Wilmington, DE

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.


More Information

Application Details

  • Organization Details
    *US AMR-Jones Lang LaSalle Americas, Inc.
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