COMPLETE CMMS Administrator - San Diego, CA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves – JLL is currently seeking a dynamic and qualified individual for the role of Computerized Maintenance Management System (CMMS) Administrator to provide reliable, timely, and efficient support. This position will report to the Facility Manager of JLL. The position entails working with a diverse group of internal and external Stakeholders at all levels of the organization. The individual will require the independent judgment to plan, prioritize, and organize a diverse workload. This role provides a wide variety of support services to the client office and the successful candidate will be detail oriented with strong organizational skills and a team player attitude.

Responsibilities

• Receive and process incoming work orders from the work order system.
• Assess the scope of work and accurately determine what trade specific technician the work order should be assigned to.
• Keep customers / requestors informed of the status of work, schedules, completion and closeout, including soliciting feedback from the end user to support continuous improvement.
• Main point of contact for work requests and route work orders accordingly
• Obtain and or confirm customers' information, cost center, specifications of items needing to be addressed.
• Assist with the request and processing of Purchase Orders for materials needed and/or 3rd party services needed.
• Inform and keep customers appraised of schedule estimates, and any change.
• Receive and respond to customer concerns and issues in a timely manner.
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Support work order completion and closeout and customer acknowledgement of fulfillment
• CMMS (Computerized Maintenance Management System) upkeep as directed relating to asset information, bills of materials, safety procedures, preventative maintenance programming and master maintenance planning.
• Comply with all the policies and procedures of JLL and client facility.

Work Schedule

Dayshift, Monday - Friday

Required

• Superior customer service skills and orientation
• Ability to always multitask and maintain professionalism, sometimes under stressful situations.
• Superior ability to plan and manage work, and meet deadlines, under minimal supervision.
• Proficient in Microsoft Office, particularly Excel.
• Must have good communication skills (written, oral and people skills) to sustain superior customer and team interaction.

Preferred

• Computerized maintenance management experience preferred.

Estimated compensation for this position is:

47,300.00 – 58,000.00 USD

The pay range listed is a total compensation range including bonus, if applicable.  The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Hybrid –San Diego, CA

Job Tags:

Biopharmaceutical Industry, Closeouts, Communication, Computerized Maintenance Management Systems (CMMS), Customer Service, Deadline Management, Detail-Oriented, Life Sciences Industry, Maintenance Management, Maintenance Management Systems, Maintenance Plans, Microsoft Office, Multitasking, Organizing, Prioritization

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.