COMPLETE Assistant Facilities Manager - Bangkok, THA

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

MAJOR RESPONSIBILITIES

• Client/Stakeholder Management
  • Deliver excellent customer service to meet on-site client’s expectations
  • Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
  • Monitor procedures to ensure client’s expectations are conveyed and met
• Driving Best Practice
  • Support the FM to deliver and drive best practices across the account team ensuring consistency in each site within the portfolio
  • Ensure effective communication and information sharing across the team and ensure key learning/root cause findings are disseminated
  • Build internal relationships and work across all sites, understanding the equipment and requirements in order to support leave coverage as needed
• Site Operations Management
  • Implement Industry Best Practice operations
  • Assist and monitor to ensure all building procedures and performance measures are maintained at all times.
  • Assist the FM to ensure all equipment requirements are met, including inspections and supervision
  • Compile service dockets and other information in order to complete monthly/ quarterly reporting and submit to FM
  • Assist with management of the clients’ change request process including preparation, review and submission of appropriate documentation to FM
  • Work within the tools and technology provided for data capture, information sharing and compliance/audit and associated functions
  • Seek ways to reduce costs and drive improvements in operational standards
  • Manage the as-built documentation including review, compilation and updating as required
  • 24/7 emergency call support and site attendance are required.
  • Implement, manage all monthly PPM activity or reactive works conducted out of hours.
  • Work with team to support Stakeholder events, with room setups, Av systems, and any other required activity.
  • Asset Management and life cycle.
  • Floor plans and Occupancy monitoring

• Procurement & Vendor Management
  • Manage multiple vendors including hard and soft skills to deliver services on time and within budget
  • Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL procurement best practices as needed.

• Contracts Management
  • Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics
  • Ensure value for money through provision of multiple quotes where required
  • Monitor expiry of contracts and initiate re-procurement if needed
  • Continually assess contracts to ensure best value delivered to the client
• Finance Management
  • Ensure that the sites financial operations are meeting targets and control requirements
  • Assist and monitor financial processes to ensure account payable procedures are always followed.
• Health & Safety Management
  • This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
• Risk Management
  • Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
  • Follow established escalation procedures and incident reporting procedures
  • Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

• Achieve Key Performance Indicators and Service Level Agreement targets

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.