COMPLETE VIE - Thailand - Flight Operations Business Support Manager (m/f) - Blagnac - Training

Job Description:

The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function.

The VIE is a specific contract, under Business France’s eligibility criteria. 

VIE Main Requirements:

- European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old.

- Have fulfilled military obligations for their country, if any. 

For more information: http://www.civiweb.com/international/default.html (in English, German, Italian and Spanish).

The contract duration of VIE is between 6 to 24 months.

A VIE for Flight Operations Business Support Manager a has arisen within Airbus Commercial Aircraft in Bangkog.

This role is in support of the Head of Flight Operations Customer Intimacy and the Flight Operations Support Director (FOSD) from Airbus, Customer Success Manager (CSM) from NAVBLUE in Bangkok - Thailand, with the main objective of supporting the customer among the APAC region to operate the Airbus aircraft safely and efficiently.

Flight Operations Customer Intimacy is providing additional support to our Customers on matters relating to flight operations and training and to deliver that support on an individual basis. Its activities are fully integrated in the Customer Support & Services organization of Airbus Commercial and its affiliate NAVBLUE.

Satisfying and fulfilling the customer faces organizational and operational challenges. The selected VIE candidate will learn and develop himself/herself in the following fields:

• Airbus flight operations and training

• Airbus safety management system

• NAVBLUE products and support

• The governance of an Airbus affiliate and its integration into the mother company in terms of processes and standards

• Defining and standardizing best practices, including project management

• General management.

 

In the 24 months missions:

The VIE candidate will be in charge of the following activities:

• Follow-up of the operations and optimisation of performance indicators (KPIs)

• Support the integration of the Flight Operations Customer Intimacy activities in the AIRBUS SAS and NAVBLUE SAS quality system

• Review of the customer satisfaction: Collect feedback and propose improvements

• Optimisation of management and operational review meetings in terms of objectives, agenda, frequency, participants, etc.

• Support the preparation of regular reporting to AFOS management and functional management in Airbus SAS and NAVBLUE SAS.

• Support the preparation of the strategy and business plan for the future development

• Support the Head of Flight Operations Customer Intimacy in the preparation of the management meetings and other steering committees

• Management of other transverse projects.

You are the person we are looking for:

Education:

• Master in (aerospace) engineering or Master in Business Management / Administration.

Technical skills :

• Advanced skills with Google Suite applications or equivalent

• Data analysis and creation of dashboards

• Project Management

• Knowledge of and experience with Airbus quality processes is preferred

• Knowledge of and experience with Airbus tools is preferred.

General Skills:

• Strong stakeholder management and coordination skills

• Strong communication skills

• Excellent organizational skills

• Critical thinking and challenge the status quo

• Cultural awareness and ability to adapt

• Ability to work in a fast changing environment

• Multi-tasking skills.

Languages :

• English: Fluent

• French: Advanced level preferred.

&anchor=LI-FM1

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

VIE, VISC

-------

Experience Level:

Entry Level

Job Family:

Customer Flight/Mission & Ops Support

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.