COMPLETE ​Customer Service Coordinator 50%-60% (limited contract) - EMEA, CH, Kanton Fribourg, Fribourg, CSL Vifor

CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency, dialysis and nephrology & rare disease. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives.

We are currently looking for a Customer Service Coordinator 50% - 60% to join our team in Fribourg. This is a limited contract for 6 – 8 months. In this position, you will be directly reporting to the Customer Service Teamlead.

We offer you interesting, diverse responsibilities and a flexible and hybrid working model.

Key Tasks

Inventory Management

• Ensure the proper execution of merchandise management in accordance with the instructions in place

• Ensuring the physical integrity of the goods in stock with the data in the ERP’s. Make lists and checks on the integrity of the stock

• Error message handling in the ERP between the data exchange of the affiliate and distribution center

• Master data handling

• Optimize flows

Purchasing

• Overview and management of the material Requirements Planning, Purchase Order creation & follow-up

• Non confirmed PO’s, Late deliveries, Security Stocks, Destruction reports, Forecast check and follow-up

• Masterdata Purchase

• Supplier reports, Critical material lists

Project

• Take part in different projects in the above-mentioned areas of activity

Customer Service

• Support the Team Colleagues in Customer Management (ordering, invoicing, support) and administrative tasks.

Your Profile

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

• You have a Commercial Education

• You have several years of experience in purchasing, stock management & distribution

• You speak English / German or French will be an advantage

• Knowledge of SAP/ Word / Excel would be an advantage

• Customer focus

• Good communication skills

• Ability to work independently

• Be proactive and willing to take initiative

About CSL Vifor

CSL Vifor aims to become the global leader in iron deficiency and nephrology.

The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.

For more information, please visit viforpharma.com

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