Application Support Engineer - Bengaluru, BDC7C | Accenture Job

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Tricentis Tosca
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A LiveCompare Resources to focus on designing, building, and maintaining Tricentis LiveCompare workflows and Apps that analyze SAP landscapes with a special emphasis on custom ABAP code quality, impact analysis, and change risk assessment across transports, support packs, and ChaRM-driven changes. The role operationalizes LiveCompare s workflow-driven development environment to automate what to test decisions, integrate with change tools (e.g., ChaRM), and continuously improve custom code quality and release confidence.

Roles & Responsibilities:
-Workflow Design and Development
-Build, customize, and optimize LiveCompare workflows that retrieve, compare, and analyze SAP objects, dependencies, and code quality persist and present results via datasets, reports, and charts.
-Convert workflows into Apps where appropriate to simplify execution and parameter input for non-technical users.
-Custom Code Quality and Impact Analysis
-Implement and Maintain workflows that automatically detect ABAP code changes
-Use smart impact analysis to identify used, impacted, and most-at-risk objects and prioritize test scope around high-risk executables, users, roles, and interfaces.
-Change and Release Integration
I-ntegrate LiveCompare with SAP ChaRM to trigger asynchronous impact analysis when change requests reach configured statuses (e.g., Implemented), and expose reports back to stakeholders.
-Configure HTTP/RFC connections and REST API calls between Charm and LiveCompare and manage action profiles (manual and auto triggers) for impact analysis execution.
-Reporting and Decision Support
-Produce actionable reports and dashboards that highlight risk, test gaps, and code quality findings help optimize regression scope and accelerate releases.
-Operations, Governance, and Enablement
-Manage workflow execution schedules, workspaces, datasets, and role-based security access within the LiveCompare platform.
T-rain testers on using LiveCompare Apps and results to streamline test selection and reduce hyper-care risk.
-Collaborate with ABAP, Basis, QA, and ALM/DevOps teams to embed LiveCompare in SDLC and release processes, including Tosca when applicable.
LiveCompare Expertise
-Proficient with LiveCompare workflow authoring (actions, parameters, datasets), templates, Apps, scheduling, and repository/workspace management.
-Hands-on experience with impact analysis patterns, dependency discovery, comparison actions, and report generation for SAP systems.
-Experience integrating LiveCompare with ChaRM via REST API,
SAP and ABAP Foundations
-Strong understanding of SAP transports, ChaRM processes, and object dependencies affecting custom code and business processes.
-Familiarity with ABAP code structures, unit testing, and quality check concepts to interpret and operationalize results in workflows.
Toolchain and ALM Awareness
-Exposure to test repositories/automation (e.g., Tosca) and ability to align LiveCompare outputs to test gap identification and prioritization.
-Comfort working within role-based access models and enterprise governance for analytics platforms.
-Strong understanding of SAP transports, ChaRM processes, and object dependencies affecting custom code and business processes.
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and performance through effective problem-solving strategies.
- Mentor junior team members to enhance their technical capabilities and support skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in TOSCA Testsuite.
- Good To Have Skills: Experience with Functional Test Planning, Automated Testing.
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Ability to work with various testing tools and frameworks to support automation efforts.
- Experience in managing and executing test cases to validate system functionality.
- Familiarity with software development lifecycle and quality assurance processes.
-Minimum 4 years experience with Tricentis tool set which includes TOSCA and Live Compare
-Minimum 3 years experience in working with LiveCompare for SAP test impact analysis
-Minimum 4 years experience in working with other Tricentis products and integrations
-Experience in SAP testing and SAP landscape
-Minimum 4 years experience in Agile and DevOps methodologies
-Excellent communication, problem-solving, and analytical skills
-PowerShell, PowerBI and SQL server experience

Additional Information:
- The candidate should have minimum 5 years of experience in TOSCA Testsuite.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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