Team Lead, Transition Resources - Charlotte, NC | JLL Job

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Team Lead, Transition Resources – JLL

What this job involves:

Lead a team responsible for ensuring that procurement, risk, and contract compliance requirements are met and maintained, with a focus on document management of supplier contract relationships. This role combines strategic oversight with hands-on management of supplier onboarding, contract administration processes, risk management protocols, and team development. Deliver exceptional service to account teams and ensure required due diligence is completed for supplier onboarding, including Corrigo administration. Utilize resources to enhance the program and support team growth through training initiatives.

What your day-to-day will look like:

• Lead, mentor, and develop the team, ensuring they have the resources to succeed in their roles
• Create an inclusive and collaborative environment with growth opportunities
• Coordinate workload distribution and ensure timely delivery of account requests
• Build relationships with legal, risk management, JBS partners, and account teams to establish yourself as a subject matter expert in compliance, contract execution, and certificate of insurance collection
• Serve as the primary point of contact for the Account and Transition teams, managing escalations with a focus on timely service delivery and issue resolution
• Establish performance standards, process improvements, and standardization across the function
• Create regular touchpoints with the team and implement improvement plans

Required Qualifications:

• 1-3 years of strategic sourcing experience for services or indirect categories related to facilities services

Preferred Qualifications:

• Bachelor's Degree in Business or Supply Chain Management
• Extensive supply chain management experience within property management, FM, or a similar business, with customer- and client-facing experience
• Experience with contract management systems and procurement technology platforms
• Demonstrated leadership and team development capabilities
• Excellent analytical, communication, and problem-solving skills
• Knowledge of risk management principles and insurance requirements
• Understanding of the property management business and its role in the asset life cycle
• Ability to work under minimal supervision while delivering accurate, high-quality, client-ready outputs
• Strong team player with the ability to build positive working relationships with diverse stakeholders

Location: Onsite — 3 days per week at the JLL Office, Charlotte, NC 28202.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.