Sr. On The Road Operational Excellence Manager, SSD - Itabashi | Amazon Job

Job Description

Amazon has exciting opportunities for leaders in Operations Management within our rapidly expanding Sub Same Day (SSD) network in Japan. Our dynamic environment offers candidates significant challenges in front-line management and driving scalable, continuous improvements across our fulfillment centers, supply chain, and last-mile delivery teams.

As SSD Senior On The Road (OTR) Operational Excellence Manager, you will have the opportunity to work with a diverse team of leaders with the objectives to pursue variation reduction, optimize standard work to reduce cost, and build mechanisms to drive compliance toward the standards. You will be responsible for the prioritization of efforts across multiple regions to reduce variation from the standards and ultimately improve process control and performance for our OTR operations.

This role requires the ability to insist on the highest standards for process execution, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across multiple regions.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
Work backwards to develop clear roadmaps/milestones of how multiple regions will exceed OTR cost commitments.

Audit, teach, and drive execution to the benchmark standards while acting as a catalyst for continuous improvement and project deployment across multiple regions.

Partner with regional leaders to execute implementation of Standard Operating Procedures and process improvements driving stabilization and standardization across multiple regions.

Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations.

Think big and have the front-line operational skills to identify and implement solutions that scale across regions.

Coaching leaders and ensuring all process stakeholders are up to speed with system related changes.

Objectively analyze complex situations and execute on immediate and time-bound action items.

Motivate and influence individuals of all levels to deliver results on complex objectives.

A day in the life
[Working Shift]

Monday to Friday

8-hour a day / Standard hours: 9 AM - 6 PM (flexible based on business needs)

[Work Location]

OIT1, Itabashi

About the team
[More Information]

Department Introduction: Fulfillment Center (FC) Division / Last Mile (AMZL) Division

Operations Job Category Introduction

Basic Qualifications:

- Bachelor's degree or equivalent qualification in Engineering, Supply Chain, Economics or Business Administration
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in Japanese
- Experience in English-language communication skills, both written and verbal

Preferred Qualifications:

- Speak, write, and read fluently in English
- Experience in business analytics with demonstrated proficiency in quantitative analysis using SQL, databases, and Excel in a business environment
- Experience of Six Sigma/ Lean analytical techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.