Program & Change Management Manager - San Jose, CA | TCS Job

 As a Change Manager you will be a key member supporting one or more initiatives that impact strategic goals in Adobe Technology Services. You will partner with program managers, product managers, and subject matter experts to define and execute end to end change plans that support the business goals of acquisition integrations and other strategic programs to minimize disruption and increase end user adoption across business and technical functions.

What you'll Do 

•Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to ensure organizational change for programs is planned and executed optimally

•Engage with business & IT team members to ensure cross-team & multi-functional collaboration and alignment

•Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption

•Deliver on all areas of change including end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, and reinforcement (additional details below)

•Drive continuous improvement, incorporating feedback and lessons learned into updated Change and Program Management processes and tools

•Partner with another BCM resource, the Field readiness and Enablement team, and the broader BCM team to execute the following for the Net Dollar Retention Program:

1.Review and update all Change Agent Network materials

oNetwork communications

oMeeting Content and Material

oMeeting facilitation and report outs 

oDevelop and execute plan for ongoing engagement 

1.Review and update all training materials created to date:

oSales Enablement

oSales forecasting

oSLM

oDictionary / Glossary

2.Support creation of new training materials:

oAdjustment tool

oPartner Program

oNative CRM reporting changes 

3.Author and coordinate for review all communication to stakeholders regarding N$R program phases:

oData Clean-up

oDual reporting

oGTM Planning kickoff

oRelease (Sales Comp Summit)

Salary Range: $130,000 - $180,000 a year

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TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet I nsurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.