Site Enablement Lead & Site Facing Line Manager - Istanbul, Turkey | IQVIA Job

At IQVIA, we are transforming clinical research by helping sites operate more efficiently and enabling faster access to innovative treatments for patients. We are looking for a Site Enablement Lead & Site-Facing Line Manager (SEL/SFLM) to support the successful implementation and delivery of Site Enablement Solutions across clinical research sites in Turkey.

In this unique role, you will act as the primary point of contact for assigned sites while also providing leadership and support to site-based clinical research staff. You will work closely with investigators, study teams, and internal partners to ensure high-quality service delivery, strong site engagement, and operational excellence throughout the clinical trial lifecycle.

What You'll Do

• Lead the implementation and ongoing delivery of Site Enablement Solutions at clinical research sites.
• Build strong relationships with investigators, site personnel, and study teams to support successful study execution.
• Support the onboarding, development, performance, and engagement of site-based clinical research staff.
• Monitor service delivery, identify risks, and drive solutions that improve site performance and study outcomes.
• Provide training and operational support for site enablement tools and services.
• Collaborate with cross-functional stakeholders to ensure quality, compliance, and operational efficiency.
• Support patient recruitment and site engagement initiatives, including innovative site solutions where applicable.
• Contribute to continuous process improvement and the growth of IQVIA's Site Enablement capabilities in Turkey.

What We're Looking For

• Bachelor's degree in Life Sciences, Healthcare, Clinical Research, Business, or a related field.
• Experience within clinical research, site operations, patient recruitment, site management, or a similar environment.
• Previous experience working directly with clinical research sites, investigators, or site staff.
• Experience leading, coaching, mentoring, or managing personnel.
• Good understanding of clinical trial processes and ICH-GCP requirements.
• Strong stakeholder management, communication, and problem-solving skills.
• Fluency in Turkish and English, both written and spoken.
• Ability to manage multiple priorities in a dynamic, matrixed environment.
• Willingness to travel within Turkey as required.

Preferred Experience

• Clinical Research Coordinator (CRC), Clinical Research Associate (CRA), Site Manager, Study Coordinator, or similar background.
• Experience supporting patient recruitment or site support services.
• Experience working across multiple studies or sites.
• Clinical research certification (e.g., CCRC, CCRP).

Why Join IQVIA?

You'll have the opportunity to make a meaningful impact on clinical research delivery while working with industry-leading teams, innovative technologies, and a global network of healthcare and research professionals. Join us in helping accelerate the development of life-changing treatments for patients worldwide.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.