Operations Engineer - Bengaluru, BDC7C | Accenture Job

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Entra ID (Azure Active Directory)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, your day typically involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. You will be engaged in monitoring system performance, addressing incidents promptly, and coordinating with various teams to maintain service reliability. Your role is pivotal in managing the delivery aspects of operational services, ensuring that all processes align with organizational standards and client expectations. This position requires a proactive approach to identifying potential issues and facilitating continuous improvement in system operations.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless service delivery and operational efficiency.
- Monitor system health and respond to alerts to minimize downtime and service disruptions.
- Document operational procedures and maintain accurate records to support knowledge sharing and compliance.
- Assist in the implementation of process improvements to enhance system reliability and performance.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Active Directory.
- Experience with identity and access management within cloud environments.
- Familiarity with monitoring tools and incident management processes.
- Ability to troubleshoot and resolve issues related to cloud-based directory services.
- Understanding of security best practices and compliance requirements in cloud operations.

Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Azure Active Directory.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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