Must Have Technical/Functional Skills
· CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
· Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
o Ability to design & develop plugins, JS, power automate
o Ability to data model in CRM based on requirements
o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
o Create Design documentation
· Should have worked on Solution that involve integrations using various patterns
· Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
· Worked in Solution deployments, ALM and CRM Solutions
· Troubleshooting & solution achiever for the application development issues with team collaboration
· Worked on Reports OOB, Dashboard and Power BI
· Worked or knowledge on data platform linked to CRM like Fabric or Synapse
· Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
· Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like
o Requirement Gathering o Solution Design – Focused on Data /Integrations design
· Good Communication
· D365 Certification - PL 600/200 or AB 100 · Knowledge about Azure Components and AZ 900 certification is preferred.
Roles & Responsibilities
· Able to work in agile delivery model & stakeholder management.
· Create design by interacting with client stakeholders.
· Able to provide solutions to the CRM requirements in tight time schedule
· Conduct CRM solution approach workshops to the stakeholders
· Create High Level Technical design
· Manage CRM environments for testing, UAT and production.
Deployment Support of the CRM solution
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $125,000 - $130,000 a year
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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