Skill: QA Engineer – ServiceNow Certificate Lifecycle Management
Must Have Technical/Functional Skills:
ServiceNow Testing:
•Hands-on experience testing ServiceNow applications/modules.
•Strong understanding of ServiceNow workflows, forms, catalog items, notifications, and integrations.
•Experience validating ServiceNow-based Certificate Lifecycle Management (CLM) processes.
Functional & Integration Testing:
•Expertise in end-to-end functional testing and system integration testing.
•Ability to validate workflows across ServiceNow, certificate authorities, and third-party tools.
•Experience creating test scenarios, test cases, and traceability matrices.
API Testing:
•Strong experience with REST/SOAP API testing using Postman or similar tools.
•Validation of request/response payloads, authentication mechanisms, and error handling.
•Experience testing ServiceNow integrations with certificate management platforms.
Certificate Lifecycle Management (CLM):
•Understanding of certificate issuance, renewal, revocation, replacement, and expiration processes.
•Ability to validate automated certificate management workflows within ServiceNow.
PKI & SSL Certificate Knowledge:
•Knowledge of Public Key Infrastructure (PKI), SSL/TLS certificates, Certificate Authorities (CA), and certificate chains.
•Understanding of security controls related to digital certificates and encryption.
Defect Management & Test Management:
•Hands-on experience with JIRA and/or Azure DevOps.
•Experience in defect lifecycle management, root cause analysis, and test reporting.
Security & Compliance Testing:
•Ability to validate security controls, access permissions, audit trails, and compliance requirements.
•Experience supporting testing in regulated or security-focused environments.
Roles & Responsibilities
•Analyze business and functional requirements for ServiceNow Certificate Lifecycle Management implementations.
•Design, develop, and execute functional, integration, system, regression, and UAT test cases.
•Validate certificate lifecycle processes including issuance, renewal, revocation, replacement, and expiration monitoring.
•Perform API testing using Postman to verify integrations between ServiceNow, PKI solutions, and external certificate authorities.
•Validate security controls, role -based access, audit logging, and compliance requirements.
•Create and maintain ServiceNow ATF scripts and support test automation initiatives.
•Collaborate with ServiceNow developers, infrastructure teams, cybersecurity teams, and business stakeholders to ensure quality delivery.
•Execute end-to-end testing of ServiceNow workflows, notifications, integrations, and reporting capabilities.
•Identify, document, and track defects through JIRA/Azure DevOps and support defect resolution efforts.
•Participate in test planning, test estimation, test execution, and status reporting activities.
•Support release validation, production deployments, and post-implementation testing.
•Contribute to continuous improvement of QA processes, automation frameworks, and testing standards.
Salary Range - $90,000-$110,000 a year
TCS Employee Benefits Summary:
1. Discretionary Annual Incentive.
2. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
3. Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
4. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
5. Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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