Onshore Migration Assurance Lead / CBG ServiceNow Migration Business Validation Testing Lead
Must Have Technical/Functional Skills
Telecom & Networking
•Strong understanding of telecom network architectures and operations.
•Hands-on knowledge of:
oTCP/IP
oDNS
oDHCP
oSNMP
oBGP
oMPLS
oEthernet Technologies
oWAN/LAN Networks
•Understanding of Service Assurance and Fault Management concepts.
•Familiarity with OSS/BSS environments.
Testing Skills
•Functional Testing
•System Integration Testing (SIT)
•End-to-End Testing
•Regression Testing
•API Testing
•Automation Testing
•UAT Support
•Defect Management
Tools & Technologies
•ServiceNow
•BMC Remedy
•Jira
•Postman
•SOAP UI
•HP ALM / Azure DevOps
•Selenium or equivalent automation frameworks
•SQL and database validation
Analytical Skills
•Strong troubleshooting and root cause analysis skills.
•Ability to correlate network events with business impacts.
Experience analyzing logs, alarms, incidents, and performance metrics.
Roles & Responsibilities
Quality Assurance & Test Strategy
•Define and execute comprehensive testing strategies for telecom and networking applications.
•Analyze business requirements, functional specifications, and network workflows to create effective test plans and testing approaches.
•Develop detailed test scenarios covering:
oFunctional Testing
oIntegration Testing
oRegression Testing
oSystem Testing
oEnd-to-End Testing
oUser Acceptance Testing Support
Test Design & Execution
•Design and execute positive, negative, boundary, and regression test cases.
•Validate telecom business workflows, OSS/BSS integrations, and service assurance processes.
•Perform manual and automated testing across multiple environments.
•Ensure complete traceability between requirements, test cases, defects, and test results.
Telecom & Network Assurance Validation
•Validate network monitoring and fault management systems.
•Test alarm generation, event correlation, event suppression, and incident management workflows.
•Simulate network failure scenarios, including:
oLink failures
oRouter/Switch outages
oCircuit disruptions
oBandwidth degradation
oService-impacting incidents
•Verify fault detection, service impact analysis, root cause identification, and remediation processes.
OSS/BSS & Integration Testing
•Validate integrations across:
oOSS Platforms
oBSS Platforms
oService Assurance Systems
oInventory Systems
oProvisioning Systems
oTicketing Platforms
•Test integrations with platforms such as:
oServiceNow
oBMC Remedy
oMonitoring and Event Management Systems
•Perform API validation for REST and SOAP services.
Automation Testing
•Develop and maintain automated test scripts and regression suites.
•Support CI/CD testing initiatives.
•Improve test coverage and reduce manual effort through automation.
•Collaborate with development teams to integrate automated testing into release pipelines.
B2B Customer Journey Validation
•Validate customer-facing portals and operational workflows.
•Ensure accurate visibility of incidents, tickets, notifications, and SLA performance.
•Test end-to-end enterprise customer experiences during fault and restoration scenarios.
Defect Management & Reporting
•Identify, analyze, document, and track defects through closure.
•Participate in defect triage and root cause analysis sessions.
•Provide daily and weekly quality reports highlighting:
oTest execution status
oDefect trends
oQuality risks
oRelease readiness
Stakeholder Collaboration
•Collaborate with offshore and onshore teams, product owners, architects, and business analysts.
•Translate business requirements into measurable testing objectives.
•Communicate testing progress, risks, and recommendations to project stakeholders.
Education
Bachelor’s degree in Computer Science, Engineering, IT, Telecommunications, or related field. Equivalent telecom service assurance/testing leadership experience may be considered.
TCS Employee Benefits Summary
•Discretionary Annual Incentive.
•Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
•Family Support: Maternal & Parental Leaves.
•Insurance Options: Auto & Home Insurance, Identity Theft Protection.
•Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
•Time Off: Vacation, Time Off, Sick Leave & Holidays.
•Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120000 - $140000 a year
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More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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