Must Have Technical/Functional Skills
Required Skills and Experience
•ServiceNow Expertise: Proven experience with the ServiceNow platform, particularly the IT Asset Management (ITAM) and SAM Pro modules.
•Technical Skills: Experience with ServiceNow customizations and data management.
•Software Licensing Knowledge: In-depth understanding of various software license models (e.g., Microsoft, Oracle, IBM, SAP).
•ITAM Principles: Strong understanding of IT Asset Management principles and best practices.
•Soft Skills: Excellent communication, problem-solving, and analytical skills.
•ITIL Practices: Demonstrated understanding of ITIL (IT Infrastructure Library) practices.
Roles & Responsibilities
•Implementation and Configuration:
Design, implement, and configure the ServiceNow SAM Pro module.
•Lifecycle Management:
Manage the software asset lifecycle from request and procurement to deployment, usage, optimization, and retirement.
•Integration:
Integrate SAM with other ServiceNow modules
Automation:
Automate processes such as software license harvesting, software reclamation, and compliance checks.
•Compliance and Auditing:
Conduct regular software compliance audits and create remediation plans to ensure adherence to software license agreements.
•Optimization:
Optimize software licensing and usage, reduce costs by eliminating redundancies, and ensure proper software distribution.
•Data Management:
Ensure data quality and integrity within the SAM module, CMDB, and Discovery.
•Reporting and Dashboards:
Develop and maintain dashboards and reports to track software usage, compliance, and optimization efforts.
•Stakeholder Collaboration:
Work with IT, Finance, Procurement, and Vendors to align SAM strategies with business objectives.
Salary Range : $120,000 to $140,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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