Responsibilities include:
Own and grow strategic client relationships, serving as the primary point of contact and trusted advisor for senior client stakeholders.
Drive revenue growth and account expansion by identifying new opportunities, cross-selling services, and developing long-term account strategies.
Ensure successful delivery of commitments, aligning delivery teams with client expectations, business objectives, and contractual obligations.
Collaborate with client leadership to understand business priorities and propose innovative technology and transformation solutions.
Lead governance and executive engagements, including business reviews, escalation management, risk mitigation, and stakeholder communications.
Manage account profitability and operational performance, ensuring revenue targets, margins, customer satisfaction, and growth objectives are achieved.
Map client business objectives into technology and transformation initiatives, leveraging TCS’s services, platforms, and partner ecosystem resulting steady revenue growth for TCS.
Orchestrate cross‑functional TCS teams (delivery, service practices, CoEs, partners) to deliver integrated, outcome‑driven solutions.
Qualifications:
15+ years of relevant experience
Strong Experience in Strategic Client Relationship Management.
Should have prior experience in sales role (BRM/Client Partner) in a medium-to-large account.
Should have led RFPs in the range of $10-$40 MM, experience of complete life cycle of an opportunity. Experienced in Managed service accounts.
At least 2 years experience as P&L owner.
Preferable experience in Banking & Insurance domain
Should have experience in Leading account governance, executive reviews, and escalation management, ensuring delivery excellence and sustained client satisfaction.
Salary Range: $159,800-$216,200 a year
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Application Details
- Organization DetailsTCS / Tata Consultancy Services
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