Telco Analyst /Engagement Agent
Must Have Technical/Functional Skills
Customers reach out, Data entry, AT&T Catch product introduction, Chanel Sales Team Interaction
Roles & Responsibilities
Responsibilities:
• Manage client relationships and communications
• Resolve issues and escalate risks
• Monitor engagement performance and outcomes
• Ensure compliance with organizational standards and SLO benchmarks
Education
Bachelor, Business Administration in Finance & Economics
TCS Employee Benefits Summary
•Discretionary Annual Incentive.
•Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
•Family Support: Maternal & Parental Leaves.
•Insurance Options: Auto & Home Insurance, Identity Theft Protection.
•Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
•Time Off: Vacation, Time Off, Sick Leave & Holidays.
•Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $65000 - 75000 a year
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More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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