Must Have Technical/Functional Skills:
•Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.
•Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM).
•Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.
•Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or
similar environments).
•Good understanding of ITIL processes, including Incident, Problem, and Change Management.
•Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.
•Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.
•Involvement in transition and knowledge transfer activities, with ability to understand
end-to-end application landscapes.
•Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.
•Experience coordinating with cross-functional teams for issue resolution and system improvements.
•Ability to align with project and LCM teams to plan and execute application upgrades.
•Experience in evaluating manufacturing requirements and identifying process gaps.
•Strong skills in conducting gap analysis and recommending MES solutions.
•Exposure to evaluating multiple MES products and selecting the best-fit solution.
•Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.
•Experience in preparing functional and technical specification documentation.
Roles & Responsibilities
•Knowledge on Integration of SAP ME with SAP ERP modules: PP, QM, PM, SAP EWM & SAP PCo
•Experience in support model & knowledge on Incident, Changes & Problem Management
•Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution
•Provide Plant floor application Support in various site in USA
•Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape
•Interact with customers and make sure high availability of application with on time support
•Coordinate with various support teams and troubleshooting technical problems.
•Coordinate & align with project & LCM (Life Cycle Management) team make sure
; application upgrades planned & executed well
Salary Range: $94,000 - $145,000 a year
#LI-CM2
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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