- Handle service requests and work with business teams to ensure timely resolution in the system
- Participate in customer meetings, prioritize findings, clarify business processes and publish reports
- Schedule meetings related to project updates, budget inquiries and process guidance
- Proactively monitor and resolve job failures, ensure to reduce ticket volume and prevent reoccurring issues
Salary Range-$80,000-$100,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
More Information
Application Details
- Organization DetailsTCS / Tata Consultancy Services
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