Infra Program Manager - Seattle, WA | TCS Job

Infra Program Manager

The candidate will structure, coordinate, govern, manage and provide oversight for the Workforce Technology & Services Super Department’s role in various project initiatives.  This will entail strategic planning, status reporting, issue/risk/dependency tracking, leading meetings, and providing management escalations as necessary.  

The daily activities include:

•Assist Program and Project Managers with governance across multiple projects

•Oversee programs demand planning and governance, prioritizing work and focusing resources or critical change activities. 

•Manage regular reporting - Highlight key accomplishments, risks/issues, dependencies, within assigned programs and to escalate or coordinate as needed

•Oversee and work with other department levels leads to ensure dependent activities are understood and coordinated within the larger program activities.  

•Manage JIRA Kanban boards and monthly team retrospectives

•Create program status reports 

Skills Required

•At least 8-year Program/project management experience

•Experience creating program/project structure

•Experience managing IT security projects 

•Ability to indirectly manage virtual team members from a diverse cultural background

•Strong and proven problem-solving skills

•Ability to multi-task and manage several projects concurrently

•Excellent communication and interpersonal skills

•Excellent written/reporting skills

•A sound background and adherence to business processes and procedures

•Good MS Office (Word, PowerPoint, Visio, Excel) skills

•MS Project knowledge

•Ability to work with all levels of management

•Candidates must have good attention to detail and good organizational skills

•Must have the ability to work independently and be self-motivated as well as being a team player

•Assertive/confident

•Proactive

•Understands and applies PMO / governance standards effectively 

•Translates high level governance requirements into actionable steps 

•Contributes reliably to reviews, checkpoints, and audit ready deliverables

•Outcome focused with strong accountability for delivery 

•Balances speed, quality, and practicality 

•Follows through consistently on commitments and actions

Skills Desired

•PMP certified

•Understanding of ITIL 

•Agile Experience

•Strong program and delivery management across multiple concurrent workstreams; sound understanding of PMO governance, controls, and executive level reporting; the ability to translate ambiguous or complex initiatives into clear plans, milestones, and actions; effective cross functional stakeholder management with clear, concise communication; proactive identification and management of risks, dependencies, and issues; structured, analytical thinking with attention to detail; and an execution focused mindset that balances pace, quality, and accountability while driving outcomes with minimal oversight.

Salary Range- $95,000-$120,000 a year

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