Tech Delivery Subject Matter Expert - Pune, PDC2C | Accenture Job

Project Role : Tech Delivery Subject Matter Expert
Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes.
Must have skills : SAP Concur
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary

Senior Concur AMS specialist responsible for handling complex issues, root cause analysis, and delivering minor enhancements while supporting continuous improvement.

Roles & Responsibilities
Resolve complex incidents escalated from L2
Perform root cause analysis and coordinate with SAP Concur for defects
Deliver minor enhancements such as workflow and policy updates
Analyze and resolve integration issues (card feeds, HR/Finance interfaces)
Drive problem management and eliminate recurring incidents
Support Concur releases and change management
Collaborate with vendors and stakeholders for issue resolution

Professional & Technical Skills
5–8 years SAP Concur experience
Strong knowledge of configuration and integrations
Understanding of APIs and data flows
Strong analytical and stakeholder coordination skills

Additional Information:
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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