We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.
The Opportunity:
We are seeking a Spa Attendant, an exciting opportunity to be part of the new Four Seasons Hotel and Private Residences Nashville!
We are looking for an individual who can provide support in our spa department. Driven and passionate for guest service, offering personalized experiences to each individual, ensuring the success of the team with superior coordination and efficiency. You will have the empowerment to make each experience perfect for the guest in front of you.
Responsibilities Include (but are not limited to):
Set-up and maintain Spa and Fitness areas including refreshments
Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; assist guests in all inquiries in connection with Spa and Fitness services
Guide guests to their appointments as they relate to Spa and Fitness offerings
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
Retrieve linens from laundry and maintain locker room set up; return used linen to laundry
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
Enforce Spa and Fitness rules and regulations for all adult and junior guests
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
Ability to provide the highest level of recommendations for our guests as applicable to products and services
The ability to set up, utilize, operate and clean/properly sanitize all Spa and Fitness areas
Ensure compliance of daily opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment
Assist with retail space cleanliness and maintenance as needed
Work harmoniously and professionally with co-workers and supervisors.
Assist in answering product and treatment questions, as well as assist guests with use and set-up of Spa and Fitness Center space and equipment
Liaison/introduce guests to service practitioners (i.e. service providers, fitness instructors)
Ability to handle, store and utilize all chemicals properly and safely
Assist other staff with set-up and breakdown of their respective treatment areas (service providers, fitness instructors etc.)
Preferred Qualifications and Skills:
High School education or equivalent experience
CPR, First Aid Certified preferred
At least six months experience in a luxury hospitality environment preferred
Previous experience within Housekeeping or Spa industry preferred
Knowledge of Nashville and surrounding areas highly desirable, however not required.
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evenings
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Reading, writing and oral proficiency in the English language
Outgoing personality and at ease with guests
About Four Seasons Hotel & Private Residences Nashville
A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.
Service Culture
Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
What to Expect
Dynamic Employee Culture where you are encouraged to be your true self!
Inclusive and diverse employee engagement events all year-round
Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
Sick Pay, Disability Coverage and Life Insurance
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complementary Uniforms and uniform care
Complimentary Employee Meals
Comprehensive learning and development programs to help you master your craft.
And so much more!
Visa Requirements
Authorization to work in the United States is required for this role.
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
More Information
Application Details
-
Organization Details
Four Seasons US
Recommended Comments
There are no comments to display.
Join the conversation
You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.