COMPLETE Spa Attendant (Male Locker Room) - Nashville

• Set-up and maintain Spa and Fitness areas including refreshments 

• Handle all guest interactions with the highest level of hospitality and professionalism; accommodate special requests whenever possible; assist guests in all inquiries in connection with Spa and Fitness services 

• Guide guests to their appointments as they relate to Spa and Fitness offerings 

• Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items 

• Retrieve linens from laundry and maintain locker room set up; return used linen to laundry 

• Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception 

• Enforce Spa and Fitness rules and regulations for all adult and junior guests 

• Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas 

• Ability to provide the highest level of recommendations for our guests as applicable to products and services 

• The ability to set up, utilize, operate and clean/properly sanitize all Spa and Fitness areas 

• Ensure compliance of daily opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment 

• Assist with retail space cleanliness and maintenance as needed 

• Work harmoniously and professionally with co-workers and supervisors.   

• Assist in answering product and treatment questions, as well as assist guests with use and set-up of Spa and Fitness Center space and equipment 

• Liaison/introduce guests to service practitioners (i.e. service providers, fitness instructors) 

• Ability to handle, store and utilize all chemicals properly and safely 

• Assist other staff with set-up and breakdown of their respective treatment areas (service providers, fitness instructors etc.) 

Preferred Qualifications and Skills: 

• High School education or equivalent experience 

• CPR, First Aid Certified preferred 

• At least six months experience in a luxury hospitality environment preferred 

• Previous experience within Housekeeping or Spa industry preferred 

• Knowledge of Nashville and surrounding areas highly desirable, however not required.  

• Must be flexible with schedule - Able to work weekdays, weekends, holidays, evenings 

• Ability to multi-task in a high volume and demanding environment 

• Strong problem-solving skills, ability to handle difficult situations and guests 

• Reading, writing and oral proficiency in the English language 

• Outgoing personality and at ease with guests 

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. 

What to Expect 

• Dynamic Employee Culture where you are encouraged to be your true self! 

• Inclusive and diverse employee engagement events all year-round 

• Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay 

• Sick Pay, Disability Coverage and Life Insurance 

• Exclusive discount and travel programs with Four Seasons Hotels and Resorts 

• Complementary Uniforms and uniform care 

• Complimentary Employee Meals  

• Comprehensive learning and development programs to help you master your craft. 

• And so much more! 

Visa Requirements 

Authorization to work in the United States is required for this role.